Food Counter Attendant Position at The Russell Inn Hotel & Conference Centre’s Tim Hortons – Join Our Team in Russell, Manitoba
Job Overview
The Russell Inn Hotel & Conference Centre’s Tim Hortons is seeking dedicated and friendly Food Counter Attendants to join our team in Russell, Manitoba. This is an excellent opportunity for individuals looking to start or advance their career in the food service industry while living in a welcoming Canadian community. As a Food Counter Attendant, you will be the face of our Tim Hortons location, providing exceptional service to our valued customers.
About The Russell Inn Hotel & Conference Centre
The Russell Inn Hotel & Conference Centre is a well-established hospitality provider in the Russell area, offering accommodations, dining, and conference facilities to both local residents and visitors. Our Tim Hortons location is an integral part of our operation, serving the community with Canada’s favorite coffee and fresh food options. We pride ourselves on creating a positive work environment where employees can grow and develop their skills while serving our customers with excellence.
Location Details
Our Tim Hortons is located in Russell, Manitoba (postal code R0J 1W0), situated in the beautiful Interlake region of the province. Russell offers a small-town atmosphere with easy access to larger centers like Winnipeg (approximately 30 minutes away) and Steinbach. The area boasts affordable living costs, excellent schools, and a strong sense of community, making it an ideal location for families and individuals seeking a balanced lifestyle.
Job Responsibilities
As a Food Counter Attendant, you will play a vital role in our daily operations. Your primary responsibilities will include serving customers at counters and buffet tables, taking customer orders accurately, and providing friendly and efficient service. You will be responsible for sanitizing and washing dishes and other items by hand to maintain high standards of cleanliness and hygiene. Additionally, you will use manual and electrical appliances to clean, peel, slice, and trim foodstuffs, ensuring all prepared items meet our quality standards.
Customer Service Excellence
Customer satisfaction is at the heart of our operations. You will be expected to greet customers warmly, answer questions about menu items, and process orders efficiently. This position requires excellent communication skills, patience, and the ability to work in a fast-paced environment while maintaining a positive attitude. You will also handle cash transactions accurately and maintain cleanliness of the service areas throughout your shift.
Food Preparation Tasks
In addition to customer service, you will assist with food preparation tasks. This involves using various manual and electrical appliances to clean, peel, slice, and trim foodstuffs according to recipes and quality standards. You will follow proper food handling procedures to ensure food safety and maintain a clean and organized workstation. This role provides an excellent opportunity to develop valuable food preparation skills that can be valuable for career advancement in the hospitality industry.
Working Hours
This is a full-time position with permanent employment terms. The position offers flexible scheduling with availability during morning, day, evening, night, and weekend shifts. The standard work week consists of 30 to 40 hours, with the possibility of additional hours depending on business needs. The position starts as soon as possible, and we are looking to fill 2 vacancies to accommodate our operational requirements.
Compensation and Benefits
We offer competitive hourly wages of $16.55 per hour, which is in line with Manitoba’s current minimum wage standards. While specific benefits packages are not detailed in the posting, our company is committed to providing fair compensation and a positive work environment. Full-time employees may be eligible for various benefits, though these would be discussed further during the interview process.
Work Environment
Our Tim Hortons location provides a fast-paced, dynamic work environment where teamwork and communication are essential. We value diversity and inclusion, creating a workplace where employees from all backgrounds feel welcome and respected. The position offers opportunities to develop customer service skills, food preparation techniques, and operational knowledge that can be valuable for career advancement in the hospitality industry.
Visa Information for International Applicants
We welcome applications from international candidates. The employer accepts applications from Canadian citizens, permanent residents, temporary residents of Canada, and other candidates with or without valid Canadian work permits. However, it is important to note that you must confirm your visa/work permit eligibility directly with the employer before being considered for employment. This position may be suitable for individuals with appropriate work authorization, including those on open work permits, study permits with off-campus work privileges, or through other immigration pathways.
Important Visa Considerations
When applying for this position, international applicants should have their work permit documentation ready for verification. If you are in the process of obtaining Canadian work authorization, please specify this in your application. The employer may be able to provide information about work permit requirements or may have experience working with international candidates in the past. It’s recommended to inquire about the specific visa requirements during the application process to ensure a smooth transition should you be offered the position.
Application Process
To apply for this Food Counter Attendant position, please follow the application instructions provided by the employer. The application process typically involves submitting a resume and potentially a cover letter highlighting your customer service experience and interest in joining the Tim Hortons team. Shortlisted candidates will be contacted for an interview, which may be conducted in person, by phone, or via video conference depending on your location.
Required Documents
When applying, ensure you have the following documents prepared: an updated resume highlighting any relevant food service or customer service experience, a cover letter expressing your interest in the position, and proof of your eligibility to work in Canada if applicable. International applicants should include details about their current immigration status and work authorization. Having these documents ready will help expedite the application process and demonstrate your preparedness and professionalism.
Interview Process
The interview process may consist of one or more stages, including an initial screening interview, a face-to-face or virtual interview with the hiring manager, and potentially a practical demonstration of your customer service skills or food preparation abilities. We encourage all candidates to prepare questions about the role, workplace expectations, and opportunities for growth. This is also a good opportunity to discuss any accommodation needs you may have related to the position requirements.
Requirements and Qualifications
While specific education and experience requirements are not detailed in the posting, we are seeking individuals with strong customer service skills, the ability to work in a fast-paced environment, and a commitment to maintaining high standards of cleanliness and food safety. Previous experience in food service or customer service is considered an asset but not mandatory. We provide comprehensive training to all new employees to ensure they can succeed in their roles.
Language Requirements
Effective communication with customers is essential for this role, so proficiency in English is required. Additional language skills, particularly French, may be beneficial given Manitoba’s bilingual nature, but are not mandatory. We value diversity in our workplace and welcome applicants from all linguistic backgrounds who can effectively communicate with customers and team members.
Training and Development
We provide comprehensive training for all new employees to ensure they understand our operations, customer service standards, food safety protocols, and proper use of equipment. Training is typically provided on-site and may include both theoretical and practical components. We are committed to supporting the professional development of our employees and may offer opportunities for advancement to supervisory positions or other roles within our organization for those who demonstrate strong performance and commitment.
Contact Information
For specific questions about this position or the application process, please contact The Russell Inn Hotel & Conference Centre directly. Contact information can be obtained through the Job Bank posting #3592049 or by searching for the employer’s official contact details. When making inquiries, please reference the Food Counter Attendant position to ensure your question is directed to the appropriate hiring manager or human resources representative.
Why Russell, Manitoba?
Russell offers a high quality of life with affordable housing, excellent educational institutions, and a strong sense of community. The town provides easy access to outdoor recreational activities, including parks, lakes, and trails, making it an attractive location for nature enthusiasts. The cost of living in Russell is generally lower than in larger Canadian cities, allowing for a comfortable lifestyle while working in the hospitality industry.
Equal Opportunity Employer
The Russell Inn Hotel & Conference Centre is an equal opportunity employer committed to creating an inclusive workplace where all individuals are treated with dignity and respect. We value diversity and encourage applications from candidates of all backgrounds, including visible minorities, Indigenous peoples, persons with disabilities, and members of the 2SLGBTQ+ community. We are committed to providing reasonable accommodations to applicants and employees with disabilities.
Next Steps
If you are interested in this Food Counter Attendant position at The Russell Inn Hotel & Conference Centre’s Tim Hortons, we encourage you to apply as soon as possible. We are looking for motivated individuals who are passionate about providing excellent customer service and who want to become part of our team. Whether you are a local resident, a newcomer to Canada, or someone looking to relocate to Manitoba, we welcome your application and look forward to the possibility of working with you.