Chief Host/Hostess – Food Services Position at RIPPLECOVE HÔTEL & SPA – Join Our Team in Beautiful Ayer’s Cliff, Quebec

Visa Note

This employer is open to hiring international candidates and accepts applications from individuals with or without a valid Canadian work permit. However, applicants must confirm visa/work permit eligibility directly with the employer before proceeding with their application. Canada offers various immigration pathways for skilled workers, and this position represents an excellent opportunity for qualified professionals seeking to relocate to Canada.

Job Overview

RIPPLECOVE HÔTEL & SPA is seeking a Chief Host/Hostess to join our food services team in Ayer’s Cliff, Quebec. This is a permanent, full-time position offering competitive compensation at $35.00 per hour for approximately 30 hours per week. The ideal candidate will have exceptional customer service skills, leadership abilities, and experience in restaurant or hotel food service operations. As Chief Host/Hostess, you will be responsible for overseeing front-of-house operations, managing staff, and ensuring exceptional guest experiences at our esteemed establishment.

Company Information

RIPPLECOVE HÔTEL & SPA is a premier hospitality establishment located in the picturesque town of Ayer’s Cliff, Quebec. We pride ourselves on delivering exceptional service, creating memorable experiences for our guests, and fostering a positive work environment for our employees. Our commitment to excellence extends to every aspect of our operations, from our luxurious accommodations and spa services to our exceptional dining experiences. We value diversity and are committed to building a team that reflects the multicultural fabric of Canada.

Location Details

Ayer’s Cliff is a charming town located in the Eastern Townships region of Quebec, offering a unique blend of natural beauty, cultural richness, and quality of life. The town is situated near Lake Massawippi and provides easy access to outdoor recreational activities, including hiking, swimming, and skiing during different seasons. Ayer’s Cliff offers a peaceful, close-knit community atmosphere while still being within reasonable distance to larger urban centers like Sherbrooke and Montreal. The town’s bilingual nature provides an excellent environment for both English and French speakers.

Compensation and Benefits

We offer a competitive hourly wage of $35.00 for approximately 30 hours per week, totaling approximately $1,050 per week before deductions. This is a permanent, full-time position with additional benefits beyond free parking. While specific details about other benefits will be discussed during the interview process, we are committed to providing a comprehensive compensation package that recognizes your skills and experience. Our benefits package may include health insurance, retirement savings options, and other perks designed to support your well-being and professional growth.

Schedule and Hours

This position requires availability during day, evening, and weekend shifts to ensure comprehensive coverage of our food services operations. The exact schedule will be determined based on business needs and may include holidays. The position offers flexibility while maintaining consistency in service delivery. Work will be performed on-site at RIPPLECOVE HÔTEL & SPA, and the position is scheduled to begin as early as June 3, 2026, allowing ample time for relocation planning for international candidates.

Key Responsibilities

As Chief Host/Hostess, you will be responsible for supervising front-of-house staff, including training, hiring, and scheduling team members. You will greet and welcome guests, manage reservations, and assign tables efficiently to optimize the dining experience. Additional responsibilities include ordering and receiving liquor and other supplies while maintaining accurate inventory records. You will inspect dining rooms and food service areas to ensure they meet our high standards of cleanliness and presentation. Addressing customer complaints and concerns with professionalism and resolving issues promptly will be essential to your role.

Staff Management

You will lead a team of 5-10 front-of-house staff members, providing guidance, support, and professional development opportunities. This includes conducting regular performance evaluations, implementing training programs, and fostering a positive team environment. Your leadership skills will be crucial in maintaining high service standards and ensuring staff satisfaction and retention.

Customer Experience

Creating exceptional guest experiences is at the heart of this position. You will be the first point of contact for many of our guests, setting the tone for their entire visit. This involves greeting customers warmly, managing reservations efficiently, and ensuring that guests with special needs receive appropriate assistance. Your ability to anticipate guest needs and address concerns proactively will be key to maintaining our reputation for excellence.

Operations Management

The Chief Host/Hostess oversees the operational aspects of the food services department, including inventory management, supply ordering, and maintaining service standards. You will work closely with the kitchen and management teams to ensure seamless operations and coordinate special events or functions as needed. Attention to detail and organizational skills will be essential in managing multiple responsibilities simultaneously.

Qualifications and Experience

While specific educational requirements are not specified for this position, previous experience in a supervisory role within food services, hospitality, or a related field is highly valued. Candidates with experience in hotel restaurants, fine dining establishments, or similar venues will have a competitive advantage. Strong leadership abilities, excellent communication skills, and proficiency in both English and French will be beneficial, especially given the bilingual nature of the Ayer’s Cliff community.

Work Environment

Our work environment is dynamic, customer-focused, and team-oriented. We pride ourselves on maintaining professional yet approachable relationships with both staff and guests. The atmosphere at RIPPLECOVE HÔTEL & SPA is characterized by mutual respect, open communication, and a shared commitment to excellence. We foster a supportive workplace where employees feel valued and have opportunities for growth and advancement within the organization.

Career Growth Opportunities

This position offers significant opportunities for professional development and career advancement within the hospitality industry. With dedication and demonstrated performance, there may be opportunities to move into higher management positions or specialize in different areas of hospitality operations. We encourage continuous learning and professional development, supporting our employees in pursuing additional certifications or training that enhance their skills and value to the organization.

How to Apply

Who can apply for this job? The employer accepts applications from Canadian citizens and permanent or temporary residents of Canada, as well as other candidates, with or without a valid Canadian work permit. To apply, interested candidates should submit their resume and a cover letter highlighting their relevant experience and qualifications to the hiring manager at RIPPLECOVE HÔTEL & SPA. Include references from previous employers who can speak to your supervisory experience and customer service abilities. Shortlisted candidates will be contacted for interviews, which may be conducted in person or via video conference for international candidates.

Immigration Information

For international candidates, Canada offers several immigration pathways for skilled workers. The Temporary Foreign Worker Program and the Provincial Nominee Program are common routes for hospitality professionals. The specific requirements and processes vary depending on your country of origin, education, work experience, and other factors. We recommend consulting with Canadian immigration resources or consulting with an immigration professional to understand the options available to you. Our hiring team is also available to discuss the employment-based immigration process and provide guidance on necessary documentation.

Support for Newcomers

Canada has robust settlement services designed to support newcomers as they integrate into Canadian society. These services include language training, employment assistance, housing support, and cultural orientation programs. Many communities, including Ayer’s Cliff and surrounding areas, have newcomer settlement agencies that provide valuable resources and guidance. We are committed to supporting our international employees through their transition to life in Canada, offering assistance with housing, banking, and other essential services to help establish roots in their new community.

About Ayer’s Cliff

Ayer’s Cliff is a beautiful town that offers an exceptional quality of life for residents. The community is known for its stunning natural surroundings, including lakes, mountains, and forests that provide abundant opportunities for outdoor recreation. The town has a rich cultural heritage with a mix of English and French influences, creating a unique bilingual environment. Ayer’s Cliff offers a peaceful, family-friendly atmosphere while still providing access to essential services, quality schools, and healthcare facilities. The real estate market is relatively affordable compared to major urban centers, making it an attractive option for those seeking a balanced lifestyle.

Life in Quebec

Quebec offers a distinctive cultural experience within Canada, with French as the official language and a rich cultural heritage that sets it apart from other provinces. The province is known for its world-class healthcare system, excellent educational institutions, and vibrant arts and culture scene. Quebec’s four distinct seasons provide a variety of recreational activities, from skiing and snowboarding in the winter to hiking, swimming, and festivals in the summer. The cost of living varies across the province, with smaller communities like Ayer’s Cliff offering a more affordable lifestyle compared to Montreal or Quebec City.

Cultural Aspects

The cultural landscape of Quebec is a unique blend of French and North American influences, creating a rich, distinctive society. The province takes pride in its language, traditions, and artistic achievements, while also embracing multiculturalism. Ayer’s Cliff, in particular, offers a welcoming environment for newcomers, with many community events that celebrate both local heritage and diverse cultural backgrounds. The culinary scene in Quebec is renowned, with a focus on local ingredients and traditional French cuisine, making it an excellent location for food service professionals to develop their skills and appreciation for gastronomy.

Language Considerations

While French is the official language of Quebec, English is widely spoken in many communities, including Ayer’s Cliff. Bilingualism is an asset in the province, and there are numerous resources available for learning or improving French skills, including government-funded language programs. For international candidates, many employers, including RIPPLECOVE HÔTEL & SPA, accommodate English-speaking employees, especially in customer-facing roles in predominantly English-speaking areas. The transition to bilingualism is supported through various integration programs that help newcomers develop language skills necessary for both professional and social contexts.

Housing Information

Ayer’s Cliff offers a range of housing options to suit different needs and budgets, from apartments and condos to single-family homes and waterfront properties. The real estate market in the area is generally more affordable than in major Canadian cities, making homeownership more attainable for many residents. Rental options are also available, with both short-term and long-term leases being common. The town’s compact size means that most amenities are within walking distance or a short drive, reducing transportation needs and costs. For newcomers, there are resources available to help with housing searches, understanding rental agreements, and navigating the home-buying process in Quebec.

Community Integration

Integrating into the Ayer’s Cliff community is facilitated through various local organizations and events that welcome newcomers. The town has a strong sense of community, with regular farmers’ markets, festivals, and cultural celebrations that provide opportunities to meet residents and build social connections. Volunteering is another excellent way to become involved in the community and develop local networks. The town’s small size fosters neighborly relationships and a supportive environment where newcomers can quickly feel at home. Community centers, libraries, and recreational facilities offer programs and activities for people of all ages and interests.

Next Steps

If you are a Chief Host/Hostess professional seeking an exciting career opportunity in a beautiful Canadian setting, we encourage you to apply for this position at RIPPLECOVE HÔTEL & SPA. Your application should highlight your supervisory experience, customer service skills, and familiarity with food service operations. For international candidates, we recommend beginning the immigration process early to ensure a smooth transition. Our team is ready to answer your questions about the position, the application process, and what it’s like to live and work in Ayer’s Cliff, Quebec. We look forward to reviewing your application and potentially welcoming you to our team as we work together to create exceptional hospitality experiences for our guests.