Sales Representative at Harmony Group
Harmony Group has been in business for several decades but was formally incorporated on 19th February 1992 by Corporate Affairs Commission (CAC). It has been one of the major business establishments and has become “a friendly name in Nigeria”.Description
The Sales Representative is responsible for promoting and selling the company’s products to customers, maintaining good customer relationships, and achieving sales targets.
The role involves identifying new sales opportunities, ensuring customer satisfaction, and providing market feedback to support business growth.
Key Responsibilities
Sales and Revenue Generation:
Promote and sell company products to customers.
Achieve assigned sales targets and contribute to overall branch sales performance.
Identify new customers and develop new sales opportunities.
Customer Relationship Management:
Build and maintain strong relationships with existing and potential customers.
Attend to customer inquiries, complaints, and requests professionally.
Ensure customer satisfaction and encourage repeat business.
Market Intelligence:
Gather and report information about competitors’ prices, products, and market trends.
Provide feedback to management on customer preferences and market demands.
Product Knowledge:
Maintain good knowledge of all company products and promotions.
Educate customers on product features, benefits, and usage.
Order Processing:
Assist customers in placing orders and ensure proper documentation.
Follow up on orders to ensure timely delivery.
Reporting:
Prepare and submit daily or weekly sales reports.
Report market activities and customer feedback to the branch manager or sales supervisor.
Merchandising:
Ensure products are properly displayed in the store or at customer outlets.
Maintain cleanliness and organization of the sales area.
Requirements / Qualifications
Minimum of OND / HND / B.Sc. in Marketing, Business Administration, or related field.
Previous experience in sales or retail is an advantage.
Strong communication and negotiation skills.
Good interpersonal and customer service skills.
Ability to work under pressure and meet sales targets.
Key Skills:
Sales and negotiation
Customer service
Communication skills
Persuasion and relationship building
Time management.