Cook Supervisor Position at THE OLIVE BRANCH – Join Our Team in Ottawa!
Visa Note
THE OLIVE BRANCH welcomes international candidates! The employer accepts applications from Canadian citizens, permanent and temporary residents of Canada, as well as other candidates with or without a valid Canadian work permit. However, applicants must still confirm visa/work permit eligibility directly with the employer before proceeding with their application.
Job Overview
THE OLIVE BRANCH is seeking an experienced and dedicated Cook Supervisor to join our team in Ottawa, Ontario. This is a permanent, full-time position offering competitive hourly compensation at $20.00 per hour. The successful candidate will play a crucial role in maintaining the high standards of our food service operations while supervising kitchen staff and ensuring excellent customer satisfaction.
About THE OLIVE BRANCH
THE OLIVE BRANCH is a well-established food service establishment located in the Ottawa area, with our main operations based in Manotick, ON. We pride ourselves on delivering exceptional dining experiences to our customers while maintaining the highest standards of food quality, safety, and service excellence. Our commitment to Halal food preparation positions us uniquely in the local market and requires specialized knowledge and experience.
Location and Work Environment
This position is based at our Manotick location (ON K4M 1A4) with on-site work requirements. The Olive Branch offers a professional work environment with on-site amenities and free parking for all employees. We understand the importance of workplace comfort and convenience, especially for those who may be relocating to the Ottawa area.
Compensation and Benefits
We offer a competitive hourly wage of $20.00 for this supervisory position. In addition to regular compensation, our benefits package includes financial bonuses, free parking, access to on-site amenities, and other benefits as outlined. We recognize the contributions of our team members and provide additional incentives to reward exceptional performance.
Working Hours and Schedule
This is a permanent, full-time position requiring 40 to 44 hours per week. The schedule includes various shifts: early morning, morning, day, evening, night, weekend, and on-call assignments with flexible hours. The exact schedule will be determined based on operational needs, and overtime opportunities are available. The position starts as soon as possible, making it ideal for candidates ready to begin work immediately.
Required Qualifications
To be considered for this Cook Supervisor position, applicants must hold several important certificates. These include a First Aid Certificate, Workplace Hazardous Materials Information System (WHMIS) Certificate, Smart Serve certification, Food Safety Certificate, Responsible Beverage Service Certificate, and Safe Food Handling certificate. These credentials demonstrate your commitment to safety and regulatory compliance in a food service environment.
Educational Requirements
Our educational requirements focus on practical certifications rather than formal degrees. The combination of these certificates ensures that all supervisors have a comprehensive understanding of food safety, workplace hazards, customer service, and emergency response procedures. This certification-based approach is particularly beneficial for international candidates who may have equivalent training from their home countries.
Experience Requirements
Candidates must have specific experience in Halal food preparation and cooking. This expertise is essential given THE OLIVE BRANCH’s specialization in Halal cuisine. Previous supervisory experience in a kitchen environment is highly desirable, as the role involves managing staff and ensuring quality standards are consistently met.
Key Responsibilities
The Cook Supervisor will be responsible for establishing methods to meet work schedules and ensuring all operations run smoothly. This includes requisitioning food and kitchen supplies to maintain adequate inventory levels while managing costs effectively. The supervisor will need to develop efficient systems that balance operational needs with budget constraints.
Staff Management and Training
A core aspect of this position involves supervising and coordinating activities of staff who prepare and portion food. You will be responsible for training new staff in job duties, sanitation procedures, and safety protocols. This includes developing training materials, conducting orientations, and ensuring all team members understand their roles and responsibilities.
Quality Control and Customer Satisfaction
The Cook Supervisor must ensure that food and service meet quality control standards at all times. This includes taste testing, presentation checks, and maintaining consistent portion sizes. Additionally, you will address customers’ complaints or concerns professionally, working to resolve issues promptly and maintain the establishment’s reputation for excellent service.
Operational Management
This role requires strong organizational skills to maintain accurate records of stock, repairs, sales, and wastage. You will prepare and submit regular reports to management, providing insights on operational efficiency, cost control, and areas for improvement. The supervisor also prepares food order summaries for the chef, ensuring communication flows effectively between kitchen staff.
Financial Responsibilities
The Cook Supervisor will prepare budget and cost estimates for kitchen operations, working to maximize efficiency while maintaining quality standards. This requires careful analysis of food costs, labor expenses, and other operational factors to ensure the kitchen operates within budget parameters while delivering excellent products.
Specialized Knowledge
Given THE OLIVE BRANCH’s focus on Halal cuisine, the supervisor must have knowledge of the establishment’s culinary genres and Halal preparation methods. This includes understanding specific cooking techniques, ingredient requirements, and cultural considerations that define Halal food service excellence.
Logistical Coordination
The position involves supervising and checking the assembly of trays and the delivery of food trolleys to ensure accuracy and timeliness. This requires attention to detail and coordination between kitchen and service staff to ensure orders are completed correctly and delivered promptly to customers.
Scheduling and Staffing
Establishing work schedules for 5-10 kitchen staff members is a key responsibility. This involves considering staff availability, skill levels, and operational demands to create balanced schedules that ensure adequate coverage during all operating hours while respecting work-life balance for team members.
How to Apply
Who can apply for this job?
The employer accepts applications from: Canadian citizens and permanent or temporary residents of Canada, other candidates, with or without a valid Canadian work permit.
Application Process
Interested candidates should submit their applications directly to THE OLIVE BRANCH. When applying, be sure to highlight your relevant experience, especially in Halal food preparation, and include copies of all required certificates. It’s recommended to emphasize any supervisory experience and your ability to work in a fast-paced kitchen environment.
Immigrant Support
As an employer open to international candidates, THE OLIVE BRANCH understands the unique challenges faced by immigrants relocating to Canada. We provide a supportive work environment and are committed to helping new team members adapt to Canadian workplace expectations while respecting their cultural backgrounds and culinary expertise.
Next Steps
Shortlisted candidates will be contacted for an interview, which may include both practical cooking assessments and supervisory scenario discussions. The interview process is designed to evaluate your technical skills, leadership abilities, and cultural fit with our team. Successful candidates will then receive an employment offer with details about onboarding and orientation.
Equal Opportunity Employer
THE OLIVE BRANCH is an equal opportunity employer committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates regardless of background, and we provide reasonable accommodations for individuals with disabilities throughout the application and employment process.