Technical Sales Engineer at BrainShare Technologies
We are Brainshare! A company specialized in Network and IT Services, have taken this challenge by providing services which include High Availability, High Capacity Network Connectivity, Network Virtualization, Network Managed Service, Network Design, Network Installation, Network Management and Security Video, Voice and Data integrated solutions.
We are a Gold Partner for Broadbased Communications Ltd. A Leading Metro Fiber Access Network provider for over 90% of Network Operators in Lagos, Nigeria.
It started laying its Fiber Optic Cable Facility in 2010 and has grown to over 2,000 Km focus in providing Fiber Optic Access connectivity to over 95% of the Banking Network, Major Mobile Network Operation, Major Internet Service Provider, Payment Processing and Switching Network, The Internet Exchange Point of Nigeria, the Nigerian Stock Exchange.Job Summary
The Technical Sales Engineer will provide technical support and expertise during client engagements, working closely with the Sales & Business Development Executive to drive successful sales outcomes.
The role involves understanding customer requirements, presenting technical solutions, and ensuring alignment with company telecoms and cloud service offerings.
Key Responsibilities
Pre-Sales Support:
Collaborate with the Sales/Business Development Executive to understand client needs and tailor technical solutions.
Prepare technical proposals, solution designs, and presentations.
Conduct product demonstrations for telecom and cloud-based services.
Client Engagement:
Accompany the Sales/Business Development Executive to client meetings.
Clearly articulate technical concepts to both technical and non-technical stakeholders.
Provide expert advice on telecom infrastructure, cloud services, and related solutions.
Solution Design & Implementation Support:
Design scalable and cost-effective solutions based on customer requirements.
Liaise with internal technical teams to ensure feasibility and proper deployment.
Support initial implementation and onboarding processes where required.
Product Knowledge & Advisory:
Maintain deep knowledge of company offerings, including:
Cloud services (IaaS, SaaS, Direct Connect, backups, hosting).
Internet services (fiber, wireless, dedicated links).
Enterprise telecom solutions (VoIP, VPN, connectivity solutions).
Stay updated on industry trends and competitor offerings.
Proposal & Documentation:
Develop detailed technical documentation and bills of quantities (BoQ).
Assist in preparing RFP/RFQ responses.
Ensure accuracy in solution costing and technical specifications.
Post-Sales Support:
Assist in resolving client technical issues where necessary.
Qualifications & Experience
Bachelor’s degree in Engineering, Information Technology, Computer Science, or a related field.
Minimum of 3 years’ experience in a Telecoms Company, with focus on:
Cloud services
Internet and enterprise connectivity solutions
Relevant certifications (e.g., Cloud, Networking) will be an added advantage.
Key Skills & Competencies:
Strong understanding of cloud computing and telecom infrastructure.
Excellent communication and presentation skills.
Ability to simplify complex technical concepts for clients.
Strong problem-solving and analytical skills.
Customer-focused with a commercial mindset.
Ability to work collaboratively with sales teams.
Working Relationships:
Sales & Business Development Team
Network/Technical Operations Team
Customers and External Stakeholders
Additional Requirements:
Willingness to attend frequent client meetings.
Ability to work under pressure and meet deadlines.
Strong attention to detail and professionalism.