Quality Assurance Lead at Medplus Ltd
Medplus is a wholesale, retail and dispensing pharmaceutical organization established for the distribution and retailing of locally manufactured and imported drugs, as well as the provision of free consultation and counselling for customers by well trained professionals. Medplus was incorporated on 23rd of November, 1993 and offers specialist referral services including travel clinic, chiropody and podiatry, hearing health clinic, osteopathy, ostomy, an ayurvedic clinic, chinese medicine and hair clinic.
At Medplus, our vision is to become Nigeria’s Landmark healthcare store and pharmacy, with a nationwide reputation for professionalism, innovation and quality products.
Our stores offer a comprehensive range of pharmacy services, such as dispensing of OTC (over-the-counter) and prescription medicines, blood pressure and cholesterol checks and food intolerance testing. Our product range includes vitamins and supplements, dental care, special diet and sports nutritional foods, cosmetics, toiletries, perfumery, homeopathy and aromatherapy, along with a wide range of home diagnostic equipment. We are also a premier supplier to the medical profession of first aid doctors’ equipment.
Medplus boasts of a team with members carefully selected not just for their wealth of experience and skill but also for their friendliness and strength of character. At Medplus, training and development is a way of life and this has helped sustain our leading position in the industry.Key Responsibilities
Establish and implement a company-wide Quality Assurance framework, including SOPs, inspection standards and quality controls.
Lead product quality inspections from procurement and receiving through storage, fulfilment and retail distribution.
Drive supplier quality management, audits, performance monitoring and corrective actions.
Ensure compliance with applicable NAFDAC, PCN, GMP and GDP requirements.
Lead quality audits and inspections across warehouses, fulfilment centres and retail stores.
Manage quality incidents, product complaints, non-conformities, recalls and CAPA processes.
Develop quality dashboards and reports to identify trends, risks and opportunities for continuous improvement.
Build and lead the Quality Assurance & Quality Control function and promote a strong quality culture across the organisation.
What We’re Looking For
B.Pharm or Pharm.D with a valid Pharmacist licence.
Minimum 5 years’ relevant experience in Quality Assurance, Regulatory Affairs or Pharmaceutical Quality.
Strong knowledge of NAFDAC, GMP and GDP requirements.
Proven experience implementing and enforcing quality standards across multiple locations or business units.
Strong analytical, investigation, problem-solving and reporting skills.
Demonstrated leadership capability and the ability to build and develop a quality-focused team.
Experience within the pharmaceutical, healthcare, retail or FMCG industry is strongly preferred.