Head, HR Operations at Pan-Atlantic University

The Mission Statement of the University is: "to form competent and committed professionals and encourage them to serve with personal initiative and social responsibility the community in which they work, thereby helping to build a better society in Nigeria and Africa at large"​. This dream encapsulates the purpose of the University.
Job Summary

The Head, HR Operations reports to the HR Director and leads the University’s HR operations, employee relations, compliance and administrative services, ensuring reliable and consistent support to academic and non-academic staff.

Job Description

The responsibilities include but are not limited to the following:
Lead HR Operations staff and establish clear workflows, service standards and performance measures.
Oversee approved recruitment processes, employment documentation, joining formalities, probation, confirmations, renewals and exits.
Manage formal grievances, investigations and disciplinary procedures; escalate sensitive cases to the HR Director.
Oversee employee records, HRIS, leave, HMO, pensions, insurance and other approved benefits administration.
Validate authorised HR payroll inputs and coordinate with Finance while maintaining segregation of duties.
Ensure implementation of employment policies, regulatory compliance, data protection and HR audit actions.
Supervise HR reporting and workforce data quality; support the HR Director’s workforce planning decisions.
Oversee reception, transport, drivers, employee correspondence and administrative services assigned to HR.
Coordinate HR-related HSE matters with Facilities and Security, and support academic appointments with relevant University authorities.

Qualifications

Bachelor’s degree in Human Resources, Business Administration, Industrial Relations or a related field; postgraduate qualification is an advantage.
Professional HR qualification or membership (CIPM, CIPD or SHRM) preferred.
At least 10 years’ progressive HR experience, including 4 years in a supervisory or leadership role.
Strong experience in HR operations, employee relations, and Nigerian employment compliance; higher education experience is an advantage.

Requirements/Competencies

Sound judgement, discretion, integrity and conflict-resolution skills.
Strong knowledge of HRIS, employee records, benefits administration and payroll controls
Effective leadership, stakeholder engagement, communication and process-improvement skills.
Ability to manage sensitive cases, analyse HR information and deliver timely services.