Experienced Hotel Manager at Genesis Group
Genesis Group is a wholly Nigerian owned Catering, Hospitality & Entertainment Conglomerate with business interest in Hotels, Restaurants, Cinemas, Shopping Malls, Real Estate Development, Outdoor Catering, Industrial Catering & Housekeeping Management, and Food Production.
For over 2 decades we have provided ‘Exceptional Products & Services’ to both multinational and Nigerian corporations, as well as discerning members of the public looking for something special.
Core Business Units
Industrial Catering & Housekeeping Management: With over 20 years of verifiable experience, working with a diverse range of Clientele, under the most challenging conditions, Genesis continually provides exceptional Catering and Housekeeping Management services to the Nigerian Oil & Gas sector, counting the biggest industry names among our Clients. More »
Genesis Deluxe Cinemas: A modern and unique cinema brand, delivering the best international and domestic movie release within a modern stat-of-the-art environment, currently operating sites in Lagos, Port Harcourt and Enugu, with many more soon to open. More »
Genesis Centre: Situated at the heart of GRA in Port Harcourt, Rivers State, the Genesis Centre is the first of a series of ultra-modern state-of-the-art Shopping & Entertainment facilities designed to deliver the most unique and rewarding family shopping and entertainment experience. More »Job Description
An experienced hotel manager oversees daily lodging operations, financial performance, and guest satisfaction across all departments.
Core Responsibilities
Operations Oversight: Manage front desk, housekeeping, food and beverage, and maintenance workflows to ensure seamless day-to-day functioning.
Staff Leadership: Hire, train, schedule, and evaluate department heads and staff to maintain high service standards.
Financial Management: Monitor budgets, manage revenues, set room rates, and handle expense forecasting.
Guest Relations: Resolve escalated complaints and enforce service recovery protocols to protect brand reputation.
Compliance & Safety: Ensure facility adherence to local health, safety, and hospitality regulations
Required Qualifications and Skills
Education: Degree in Hotel Management, Business Administration, or a related field.
Experience: 3 to 5+ years of proven leadership experience in hospitality management.
Technical Proficiency: Hands-on knowledge of Property Management Systems (PMS) and budget software.
Soft Skills: Exceptional communication, critical thinking, and conflict-resolution abilities