Lounge Supervisor at Swift Consulting

We are a unique business support organisation rendering support services to our esteemed clients across different sectors of the economy. Our services range from HR Consulting, Facility Management, Health Insurance brokerage, Education Consulting etc. Our target is to bring our wealth of experience to fast track companies operations in such a way that productivity increases. In us, you got direct access to a team of experienced professionals for expert business support.Job Summary

The Lounge Supervisor will be responsible for overseeing the daily operations of the lounge, which includes the restaurant, bar, and car wash. The ideal candidate must be experienced, organized, and capable of ensuring smooth operations while maintaining excellent customer service standards.

Major Responsibilities

Supervise and coordinate daily operations of the lounge, restaurant, bar, and car wash
Ensure high standards of customer service across all units
Monitor staff performance and ensure compliance with company policies
Handle customer complaints and resolve issues promptly
Oversee inventory, stock levels, and general facility management
Ensure cleanliness, safety, and proper maintenance of the facility
Prepare and submit operational reports

Requirements

Candidates should possess an HND/BSc in any relevant field (compulsory) with 1-3 years experience.
Proven experience in a supervisory role within a lounge, restaurant, bar, or hospitality environment
Strong leadership and team management skills
Excellent communication and customer service skills
Ability to multitask and manage multiple units effectively
Good problem-solving and organizational skills
Ability to work in a fast-paced environment