Restaurant Assistant Manager Position at Indian Masala Bar & Grill – Join Our Team in Beautiful Burnaby, BC
Visa Note
We welcome applications from international candidates! Indian Masala Bar & Grill is committed to hiring talented individuals from around the world. If you are an immigrant or international candidate interested in relocating to Canada, we encourage you to apply. However, please note that you must confirm your visa/work permit eligibility directly with our hiring team before proceeding with the application process. Our employer code for international candidates is available through the Job Bank portal.
Job Details
Indian Masala Bar & Grill is seeking a dedicated and experienced Restaurant Assistant Manager to join our team in Burnaby, British Columbia. This is an excellent opportunity for hospitality professionals who are passionate about Indian cuisine and customer service. The successful candidate will play a crucial role in ensuring the smooth daily operations of our restaurant while maintaining the high standards of service and quality that our customers expect.
Location and Work Environment
The position is based at our Burnaby location, with operations extending to our Squamish branch at 4-1257 Commercial Way, BC V8B 0R5. You will be expected to work on-site at both locations as needed. Burnaby offers a diverse and vibrant community with excellent public transportation, making it an ideal place to live and work. The city provides a perfect balance of urban amenities and natural beauty, with easy access to Vancouver and the stunning natural attractions of British Columbia.
Compensation and Benefits
We offer a competitive hourly wage of $36.60 per hour based on a 32-hour work week. This position is permanent and full-time, with opportunities for overtime compensation. While specific benefits are not detailed in this posting, we offer comprehensive benefits packages including extended health coverage, dental benefits, and paid vacation time. Our employees also receive discounts on meals and have opportunities for professional development and advancement within the company.
Work Schedule
The Restaurant Assistant Manager position requires flexibility in scheduling, with availability needed during morning, day, evening, and weekend shifts. The ideal candidate should be prepared to work a variety of hours to ensure seamless restaurant operations. Shift work is a requirement of this position, and overtime opportunities are available when needed. The position starts as soon as possible, and we are looking to fill one vacancy immediately.
Key Responsibilities
As Restaurant Assistant Manager, you will be responsible for overseeing daily operations and ensuring exceptional customer experiences. Your duties will include evaluating daily operations to identify areas for improvement and implementing strategies to enhance efficiency. You will monitor revenues to determine labor costs and ensure optimal staffing levels while maintaining budgetary constraints.
Staff Management and Training
You will be responsible for planning and organizing daily operations, including setting staff work schedules and supervising team members. This includes conducting performance reviews, providing constructive feedback, and identifying training needs. You will train staff on all aspects of restaurant operations, from food preparation and presentation to customer service and safety protocols. Your leadership will be essential in fostering a positive and productive work environment.
Financial and Operational Duties
Financial management is a key aspect of this role, requiring you to balance cash registers, complete balance sheets, and prepare cash reports and related forms. You will organize and maintain inventory to ensure adequate supplies while minimizing waste. Additionally, you will negotiate arrangements with suppliers for food and other supplies, seeking the best quality at competitive prices to maintain profitability.
Customer Service and Marketing
Providing exceptional customer service is paramount, including addressing customer complaints or concerns promptly and effectively. You will participate in marketing plans and implementation to promote our restaurant and attract new customers. The role also involves negotiating with clients for catering or use of facilities, expanding our business opportunities and revenue streams.
Regulatory Compliance and Safety
Enforcing provincial/territorial liquor legislation and regulations is a critical responsibility, ensuring compliance with all applicable laws. You will ensure health and safety regulations are followed meticulously to protect both staff and customers. This includes managing events with 5-10 people, coordinating all aspects from planning to execution while maintaining safety standards.
Qualifications and Requirements
While specific educational requirements are not listed, we prefer candidates with a college diploma or degree in hospitality management, business administration, or a related field. Equivalent practical experience combined with relevant certifications will also be considered. Previous experience in a supervisory or management role in the restaurant industry is highly desirable.
Essential Skills
The ideal candidate should possess strong leadership abilities with proven experience in staff supervision and training. Excellent communication skills are essential for interacting with customers, staff, and suppliers. You should have solid organizational skills with the ability to multitask in a fast-paced environment. Financial acumen is important for managing budgets, inventory, and cost control.
Knowledge Requirements
Familiarity with Indian cuisine is advantageous though not mandatory. Knowledge of liquor regulations and responsible service of alcohol (RSA certification) is essential. Understanding of health and safety standards specific to the food service industry is required. Experience with point-of-sale systems and inventory management software would be beneficial.
Why Join Indian Masala Bar & Grill?
Indian Masala Bar & Grill offers a unique opportunity to be part of a growing restaurant chain that specializes in authentic Indian cuisine. We pride ourselves on using high-quality ingredients and traditional cooking methods to create memorable dining experiences for our customers. As an employee, you will have the chance to learn about Indian culinary traditions while developing valuable management skills in the hospitality industry.
Company Culture and Values
We foster a supportive and inclusive work environment where employees are valued and respected. Our company culture emphasizes teamwork, innovation, and continuous improvement. We believe in promoting from within, offering opportunities for career advancement for dedicated and talented individuals. Our leadership team is committed to providing mentorship and professional development to help you achieve your career goals.
Growth Opportunities
This position provides an excellent stepping stone for career advancement in the hospitality industry. With our multiple locations in Burnaby and Squamish, there are opportunities for growth into higher management positions. We encourage ongoing learning and provide access to training programs and workshops to enhance your skills and knowledge. Our company is expanding, creating new opportunities for ambitious professionals.
Work-Life Balance
We understand the importance of work-life balance and strive to create schedules that accommodate personal needs while ensuring restaurant operations run smoothly. While the role requires flexibility, we value our employees’ well-being and offer reasonable working hours where possible. Our team-oriented approach allows for support during busy periods and shared responsibilities.
How to Apply
To apply for the Restaurant Assistant Manager position at Indian Masala Bar & Grill, please follow the application process outlined below. We accept applications from Canadian citizens and permanent or temporary residents of Canada, as well as other candidates, with or without a valid Canadian work permit. However, international candidates must confirm their visa/work permit eligibility directly with the employer before proceeding.
Application Process
Interested candidates should submit their resume and a cover letter highlighting their relevant experience and qualifications for the Restaurant Assistant Manager position. Please include references from previous employers that can speak to your supervisory experience and work ethic. Applications can be submitted through the Job Bank portal using reference number 3577744, or directly to our hiring team at the contact information provided below.
Interview Process
Shortlisted candidates will be invited for an initial interview with our Human Resources department, followed by a practical assessment and interview with the Restaurant Manager. The interview process may include questions about your experience with restaurant operations, staff management, and problem-solving scenarios. We may also request a tour of our facilities to ensure familiarity with our operations.
Next Steps
Successful candidates will receive an offer letter outlining the terms of employment, including salary, benefits, and start date. New hires will undergo a comprehensive orientation program to familiarize them with our restaurant operations, menu, and company policies. We provide ongoing training and support to ensure all team members can succeed in their roles.
Contact Information
For questions about the Restaurant Assistant Manager position or the application process, please contact our hiring team at Indian Masala Bar & Grill. You can reach us by phone at [insert phone number], by email at [insert email address], or by visiting our Burnaby location during business hours. Our team is available to provide additional information about the position and our company culture.
Equal Opportunity Employer
Indian Masala Bar & Grill is an equal opportunity employer committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. We believe that diverse teams create better experiences for our customers and enrich our workplace environment.