Food Service Supervisor Position at Polly’s Cafe – Join Our Team in Terrace, BC
Job Overview
Polly’s Cafe is seeking a dedicated Food Service Supervisor to join our team in beautiful Terrace, British Columbia. This is an excellent opportunity for individuals looking to advance their career in the food service industry while enjoying the quality lifestyle that Northwestern British Columbia has to offer. As a Food Service Supervisor, you will play a crucial role in ensuring our customers receive exceptional service and our operations run smoothly.
About Polly’s Cafe
Polly’s Cafe is a beloved local establishment in Terrace, BC, known for our warm hospitality, quality food, and commitment to customer satisfaction. We pride ourselves on creating a welcoming atmosphere for both locals and visitors to enjoy delicious meals in a comfortable setting. Our cafe has been serving the Terrace community for years and continues to be a favorite gathering spot for residents and tourists alike.
The Opportunity
We are looking for a motivated Food Service Supervisor who is passionate about food service excellence and team leadership. This permanent, full-time position offers competitive compensation at $36.00 per hour with a weekly schedule of 30-40 hours. The position is available immediately, making it ideal for candidates who are ready to start their new career in Canada without delay.
Job Details
The Food Service Supervisor position at Polly’s Cafe comes with comprehensive responsibilities that encompass both front-of-house and back-of-house operations. You will be instrumental in maintaining the high standards that our customers expect while leading our team of food service staff. This is a hands-on leadership role that requires a balance of people management, quality control, and administrative oversight.
Location
Our cafe is located in Terrace, BC, with the postal code V8G 1K7. Terrace is a vibrant community situated in the beautiful Skeena River Valley of northwestern British Columbia. The city offers a unique blend of outdoor adventure opportunities, cultural attractions, and a growing economy. The position requires on-site work, so you’ll be directly involved in our daily operations at this welcoming community gathering spot.
Compensation
We offer a competitive hourly wage of $36.00, which is above average for the food service industry in this region. The position guarantees a consistent schedule of 30-40 hours per week, providing stable and predictable income. This compensation package reflects the value we place on quality supervision and leadership in our operations.
Schedule
The Food Service Supervisor position is a permanent, full-time role with a regular weekly schedule. While specific shift times are not specified, the position requires flexibility to cover various operational hours as needed. This consistency in employment provides stability while offering the opportunity to develop a deep understanding of our business operations and customer patterns.
Responsibilities
As Food Service Supervisor at Polly’s Cafe, you will have diverse responsibilities that ensure our operations run efficiently and our customers have exceptional experiences. Your role will be multifaceted, combining people management, quality assurance, and administrative oversight to maintain the high standards our community expects.
Staff Management
A key aspect of this position is supervising and coordinating activities of staff who prepare and portion food. You will be responsible for establishing methods to meet work schedules and managing a team of 5-10 people, including food service counter attendants and food preparers. Additionally, you will hire food service staff and train them in job duties, sanitation, and safety procedures, ensuring our team is competent and committed to excellence.
Quality Control
Maintaining the quality of our food and service is paramount. You will ensure that all food and service meet quality control standards, estimate ingredients and supplies required for meal preparation, and prepare food order summaries for the chef. Addressing customers’ complaints or concerns promptly and professionally will also be part of your daily responsibilities, helping us maintain our reputation for excellent service.
Administrative Tasks
Efficient record-keeping is essential for successful restaurant operations. You will maintain records of stock, repairs, sales, and wastage, providing valuable data for inventory management and cost control. Establishing work schedules that optimize staffing levels while maintaining service quality will demonstrate your organizational skills. These administrative responsibilities ensure our business operates smoothly and profitably.
Requirements
To be successful in this Food Service Supervisor role, candidates must meet certain qualifications that align with the demands of our operations. While we value experience, we also recognize that passion and dedication can be just as important in delivering exceptional service to our customers.
Education
A Food Safety Certificate is required for this position. This certification demonstrates your knowledge of safe food handling practices, which is crucial for protecting our customers and maintaining compliance with health regulations. If you do not currently possess this certification, we may be able to assist you in obtaining it as part of your onboarding process.
Experience
While specific years of experience are not listed, we are seeking candidates with demonstrated supervisory or leadership experience in the food service industry. Experience in a fast-paced restaurant environment, knowledge of food preparation techniques, and familiarity with inventory management systems would be valuable assets for this position.
Skills
Successful candidates should possess strong leadership abilities, excellent communication skills, and the ability to multitask effectively in a dynamic environment. Problem-solving skills, attention to detail, and the ability to remain calm under pressure are essential. Additionally, basic computer skills for inventory management and scheduling would be beneficial in performing the administrative aspects of this role.
Benefits and Perks
While specific benefits are not listed, working at Polly’s Cafe offers numerous advantages beyond competitive compensation. You will have the opportunity to work in a supportive environment where your contributions are valued. The position provides professional development opportunities through hands-on management experience and the chance to build lasting relationships with both staff and customers in our tight-knit community.
Why Work in Terrace
Terrace offers an exceptional quality of life with abundant outdoor recreation opportunities, including hiking, fishing, skiing, and exploring the stunning natural beauty of the region. The community has a strong cultural scene with local festivals, art galleries, and events that celebrate the area’s rich heritage. With a lower cost of living compared to major metropolitan areas, Terrace provides an affordable lifestyle while offering access to essential amenities and services.
Visa Information
Polly’s Cafe is committed to diversity and welcomes applications from qualified individuals regardless of their immigration status. The employer accepts applications from Canadian citizens, permanent residents, temporary residents of Canada, and other candidates with or without valid Canadian work permits. However, applicants must confirm their visa/work permit eligibility directly with the employer. For international candidates, we recommend connecting with Canadian immigration resources to understand the requirements for working in Canada.
How to Apply
We are accepting applications for this Food Service Supervisor position immediately. If you are interested in joining our team at Polly’s Cafe and believe you have the skills and passion to excel in this role, please follow the application process outlined below.
Application Process
To apply for this position, please submit your resume and cover letter that highlights your relevant experience and qualifications. Your cover letter should specifically address your supervisory experience, food safety knowledge, and interest in working in Terrace, BC. Applications can be submitted through the Job Bank platform (reference #3577705) or directly to Polly’s Cafe. Please indicate your availability to start work as soon as possible, as we are looking to fill this position promptly.
Contact Information
For questions about the position or the application process, please contact Polly’s Cafe directly using the information provided through the Job Bank platform. We appreciate your interest in joining our team and look forward to reviewing your application. Successful candidates will be invited for an interview to discuss their qualifications and how they can contribute to our continued success in serving the Terrace community.