Food Service Supervisor Position at O/A Didsbury Subway – Join Our Team in Didsbury, Alberta

Visa Note

This employer welcomes applications from international candidates. However, applicants must confirm visa/work permit eligibility directly with the employer before applying. Canada offers various immigration pathways for skilled workers, and this position may qualify for certain work permit programs.

Job Overview

We are seeking a dedicated and experienced Food Service Supervisor to join our team at O/A Didsbury Subway in Didsbury, Alberta. This is a permanent, full-time position offering competitive compensation at $19.50 per hour. The ideal candidate will have experience in food service management and be passionate about providing excellent customer service while maintaining high standards of food safety and quality.

Location Details

Our restaurant is located at 800 Shantz Dr #340, Didsbury, AB T0M 0W0. Didsbury is a charming community in central Alberta, approximately 85 kilometers northwest of Calgary. The town offers a peaceful lifestyle while still providing access to urban amenities. This position is on-site, requiring your physical presence at the location during working hours.

Compensation and Schedule

This position offers a competitive hourly wage of $19.50. The schedule includes morning, day, evening, and weekend shifts, with a total of 35 to 40 hours per week. As a permanent, full-time employee, you will receive consistent hours and the opportunity for long-term employment with our growing business.

Key Responsibilities

As Food Service Supervisor, you will play a crucial role in the daily operations of our Subway restaurant. Your primary responsibilities will include establishing methods to meet work schedules, ensuring efficient workflow, and maintaining high standards of service quality. You will be responsible for training staff in job duties, sanitation procedures, and safety protocols to ensure compliance with all health and safety regulations.

Staff Management and Training

You will supervise and train staff members to ensure they understand their responsibilities and perform their duties effectively. This includes providing ongoing feedback, conducting performance evaluations, and identifying opportunities for professional development. Your leadership will be essential in creating a positive work environment that motivates employees to deliver exceptional service.

Quality Control Standards

Maintaining consistent food and service quality is paramount in our operations. You will implement quality control measures to ensure that all food products meet Subway’s high standards. This includes regular quality checks, monitoring food preparation processes, and addressing any issues that may affect customer satisfaction.

Financial Responsibilities

The Food Service Supervisor will be responsible for preparing budget and cost estimates to ensure the restaurant operates within financial targets. You will monitor expenses, identify cost-saving opportunities, and ensure efficient inventory management to maximize profitability while maintaining quality standards.

Customer Relations

Providing excellent customer service is at the heart of our business. You will address customers’ complaints or concerns promptly and professionally, ensuring positive resolution and maintaining customer loyalty. Your ability to handle difficult situations with grace and professionalism will be essential in upholding our restaurant’s reputation.

Record Keeping and Reporting

Maintaining accurate records is crucial for operational efficiency and compliance. You will be responsible for maintaining detailed records of stock levels, equipment repairs, sales data, and wastage. Additionally, you will prepare and submit regular reports to management, providing insights on performance metrics and areas for improvement.

Scheduling and Operations

Efficient scheduling is key to smooth restaurant operations. You will establish work schedules that ensure adequate coverage while respecting employee availability and labor regulations. This includes adjusting schedules based on business needs, managing overtime, and ensuring optimal staffing levels during peak periods.

Qualifications and Requirements

While specific educational requirements are not specified, candidates with previous experience in food service supervision or management positions will be given preference. Experience with Subway operations or similar fast-food establishments is highly desirable. Strong leadership, communication, and organizational skills are essential for success in this role.

Work Environment

Our restaurant offers a fast-paced, dynamic work environment where teamwork and communication are highly valued. You will have the opportunity to work with a diverse team of individuals and contribute to a positive workplace culture. The position requires physical stamina, as you will be on your feet for extended periods and may need to lift up to 25 pounds occasionally.

Immigration Support

As an employer open to international candidates, we understand the unique challenges faced by immigrants relocating to Canada. While we cannot provide immigration sponsorship directly, we are committed to working with candidates who have valid work authorization. The community of Didsbury is welcoming and supportive of newcomers, with resources available to help with settlement and integration.

Community and Lifestyle

Didsbury offers a high quality of life with affordable housing, excellent schools, and strong community ties. The town provides numerous recreational opportunities, including parks, sports facilities, and access to natural areas. For those relocating from larger urban centers, Didsbury offers a peaceful lifestyle while still being within reasonable commuting distance to Calgary for additional amenities and services.

Career Growth Opportunities

This position offers opportunities for career advancement within our organization. With demonstrated performance and leadership skills, there is potential for growth into higher management positions. We believe in promoting from within and providing ongoing training and development opportunities for our employees.

How to Apply

Who can apply for this job?

The employer accepts applications from: Canadian citizens and permanent or temporary residents of Canada, other candidates, with or without a valid Canadian work permit

Application Process

To apply for this position, please submit your resume and cover letter highlighting your relevant experience and qualifications. Your cover letter should demonstrate your understanding of food service operations and your ability to supervise and train staff effectively. Applications can be submitted in person at our location or through the appropriate channels specified by the employer.

Interview Process

Selected candidates will be invited for an interview where they will have the opportunity to discuss their experience and qualifications in more detail. The interview may include practical assessments of food service knowledge and supervisory skills. We are looking for candidates who demonstrate leadership, problem-solving abilities, and a commitment to providing excellent customer service.

Benefits and Perks

While specific benefits are not detailed in the job posting, full-time employees at Subway typically access various benefits depending on location and tenure. These may include employee discounts, meal benefits, and opportunities for advancement. Our supportive management team is committed to employee satisfaction and professional development.

Equal Opportunity Employer

We are an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Starting Date

This position is available to start as soon as possible. We are looking for motivated individuals who can begin working promptly once an employment offer is extended and accepted.

Job Source

This job posting is sourced from Job Bank #3571017. We encourage all interested candidates to review additional details about this position and submit their applications through the appropriate channels.