Food Service Supervisor Position at DQ Grill & Chill – Join Our Team in Sussex, New Brunswick

Visa Note

DQ Grill & Chill is open to hiring international candidates for this Food Service Supervisor position. While the employer accepts applications from Canadian citizens, permanent residents, and temporary residents of Canada, as well as other candidates with or without a valid Canadian work permit, applicants must confirm their visa/work permit eligibility directly with the employer before proceeding with their application. This is an excellent opportunity for qualified individuals looking to relocate to Canada and establish their career in the food service industry.

Job Overview

DQ Grill & Chill is seeking a motivated and experienced Food Service Supervisor to join our team in Sussex, New Brunswick. As a Food Service Supervisor, you will play a critical role in ensuring the smooth operation of our restaurant, managing staff, maintaining high standards of food quality and customer service, and contributing to the overall success of our establishment. This is a permanent, full-time position offering competitive compensation and comprehensive benefits.

Responsibilities

As a Food Service Supervisor at DQ Grill & Chill, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food. You will train staff in job duties, sanitation, and safety procedures, ensuring that all team members are properly equipped to perform their roles effectively. Your primary duty will be to ensure that food and service meet quality control standards, providing customers with an exceptional dining experience every time they visit.

Staff Management

You will oversee a team of 5-10 people, including food service counter attendants and food preparers. This involves assigning tasks, monitoring performance, providing constructive feedback, and addressing any issues that may arise. You will be responsible for creating a positive work environment that encourages teamwork, efficiency, and excellent customer service.

Customer Relations

Addressing customers’ complaints or concerns is a key responsibility of this position. You will need to handle customer inquiries professionally and efficiently, resolving issues in a manner that maintains customer satisfaction and loyalty. Your ability to communicate effectively with customers will be essential in ensuring their positive experience at our establishment.

Record Keeping

Maintaining accurate records of stock, repairs, sales, and wastage is crucial for efficient restaurant operations. You will be responsible for inventory management, tracking supplies, ordering necessary materials, and minimizing waste. This data-driven approach helps us control costs and optimize our resources for maximum efficiency.

Quality Control

Ensuring that food and service meet quality control standards is at the heart of this role. You will monitor food preparation processes, check for consistency in taste and presentation, and implement procedures to maintain high standards across all aspects of our operations. Your attention to detail will be vital in upholding the reputation of DQ Grill & Chill.

Requirements

To be considered for this Food Service Supervisor position, candidates must hold a Food Safety Certificate. This certification demonstrates your knowledge of proper food handling procedures and is essential for ensuring the safety and quality of our products. While specific experience requirements are not explicitly stated, previous experience in a food service supervisory or management role would be highly advantageous.

Language Requirements

Language requirements for this position are not specified, but strong communication skills in English are essential for effective interaction with staff, customers, and suppliers. If you are an immigrant to Canada, you may want to consider how your language abilities align with the demands of supervising a team and communicating with customers in a food service environment.

Work Schedule

This is a full-time position with a 40-hour work week. While the specific schedule is not detailed, Food Service Supervisors typically work varying hours, including weekends, evenings, and holidays to ensure coverage during peak business times. As a supervisor, you should be prepared to be flexible with your schedule to accommodate the needs of the business.

Compensation and Benefits

DQ Grill & Chill offers a competitive hourly wage of $17.50 for this position. In addition to this base salary, employees receive a comprehensive benefits package designed to support their health and financial well-being. This is an attractive opportunity for those seeking stable employment with added security and perks.

Health Benefits

Our employees enjoy access to health care benefits that help maintain their physical and mental well-being. This typically includes coverage for medical services, prescription medications, and other healthcare needs. For immigrants and their families, having access to comprehensive health benefits is particularly valuable as they establish their lives in Canada.

Dental Plan

The dental plan provides coverage for routine dental check-ups, cleanings, fillings, and other necessary dental procedures. Maintaining good oral health is important for overall wellbeing, and this benefit ensures that our team members can access quality dental care without financial burden.

Vision Care Benefits

Vision care benefits help cover the cost of eye exams, prescription glasses, and contact lenses. For those who require vision correction, this benefit ensures that they can maintain good eye health and perform their job duties effectively without vision-related limitations.

Group Insurance Benefits

Our group insurance benefits provide additional security for employees and their families. This typically includes life insurance, disability insurance, and other coverage options that offer peace of mind and financial protection in case of unforeseen circumstances.

Free Parking

Free parking is available for all employees, making your commute to work convenient and cost-effective. For those relocating to Sussex, NB, this benefit eliminates the need to worry about parking expenses or finding parking in the downtown area.

Learning and Training

DQ Grill & Chill is committed to the professional development of its employees. Learning and training opportunities are paid by the employer, allowing you to enhance your skills and knowledge in food service management. For immigrants, this represents an excellent opportunity to gain Canadian work experience and advance your career in the food service industry.

Work Location

The position is located at our DQ Grill & Chill restaurant at 282 Main Street, Sussex, NB E4E 1R6. This is an on-site position, meaning you will work directly at the restaurant. Sussex is a charming town in New Brunswick that offers a high quality of life, making it an attractive destination for those looking to relocate to Canada.

Employment Terms

This is a permanent, full-time position that starts as soon as possible. The employer is filling 2 vacancies, providing opportunities for multiple qualified candidates to join our team. This stability and permanence make this an excellent choice for those seeking long-term employment in Canada.

How to Apply

Who can apply for this job? The employer accepts applications from Canadian citizens and permanent or temporary residents of Canada. Other candidates, with or without a valid Canadian work permit, are also encouraged to apply. However, all applicants must confirm their visa/work permit eligibility directly with the employer before proceeding with their application process.

Application Process

To apply for this Food Service Supervisor position, interested candidates should submit their application directly to DQ Grill & Chill. The application should include your resume, cover letter highlighting your relevant experience and qualifications, and proof of Food Safety Certification. Be sure to emphasize your supervisory experience, customer service skills, and ability to work in a fast-paced food service environment.

Interview Process

Selected candidates will be invited for an interview to discuss their qualifications, experience, and suitability for the position. The interview process may include both in-person and virtual components, particularly for international candidates. Be prepared to demonstrate your knowledge of food service operations, your supervisory approach, and your understanding of quality control standards.

Immigrant Support

For immigrants and international candidates, DQ Grill & Chill is committed to providing a supportive work environment that values diversity and inclusion. We understand the unique challenges that newcomers to Canada may face and are willing to provide guidance and support as you transition into your new role and community in Sussex, NB.

About DQ Grill & Chill

DQ Grill & Chill is a well-established restaurant chain known for its quality food and excellent customer service. We are committed to providing a positive work environment that values our employees as much as our customers. Joining our team means becoming part of a supportive community dedicated to excellence in food service and customer satisfaction.

Life in Sussex, New Brunswick

Sussex, NB offers a welcoming community with affordable living, excellent schools, and access to outdoor recreational activities. As a smaller town, it provides a relaxed pace of life while still offering essential amenities and services. For immigrants seeking to establish themselves in Canada, Sussex represents an attractive option with a strong sense of community and opportunities for family-friendly living.