Food Service Counter Attendant Position at Dairy Queen, The Pas – Join Our Team!
Job Introduction
Are you looking for an exciting opportunity in the food service industry? Dairy Queen in The Pas is currently seeking a dedicated Food Service Counter Attendant to join our team. This is a fantastic opportunity for individuals who enjoy working with people and are passionate about providing excellent customer service. As a counter attendant, you’ll be an essential part of our daily operations, ensuring our customers have a positive experience from the moment they walk through our doors.
About Dairy Queen
Dairy Queen is a beloved Canadian institution known for its delicious soft-serve ice cream, burgers, and other fast-food favorites. With a commitment to quality and customer satisfaction, we’ve been serving communities across Canada for decades. Our The Pas location is no exception, providing friendly service and tasty treats to residents and visitors alike. Joining our team means becoming part of a company that values hard work, teamwork, and community engagement.
Location Details
Our Dairy Queen location is situated at 333 Edwards Ave in The Pas, Manitoba, with postal code R9A 1K8. The Pas is a vibrant community in northern Manitoba, offering a unique blend of urban amenities and natural beauty. The position requires on-site work, so you’ll be right in the heart of this welcoming community. Flin Flon, MB is nearby, making this an excellent opportunity for those living in either community.
Compensation Package
We offer a competitive hourly wage of $16.00 per hour for this position. This rate reflects the value we place on our employees’ contributions to our business. While we don’t offer commission-based compensation, your consistent performance and dedication will be recognized through our positive work environment and opportunities for advancement. This is a permanent, full-time position with the potential for 30 to 40 hours per week, providing stability and reliable income.
Work Schedule
The schedule for this position is flexible and includes morning, day, evening, and weekend shifts. As a counter attendant, you may be required to work on-call shifts based on business needs. The exact schedule will be determined based on operational requirements and employee availability. We understand the importance of work-life balance and will work with you to create a schedule that accommodates your personal needs while ensuring our business runs smoothly.
Language Requirements
While specific language requirements are not listed, effective communication skills are essential for this role. As a counter attendant, you’ll interact with customers daily, taking orders, answering questions, and providing information about our products. Basic proficiency in English is necessary for clear communication. If you’re an immigrant whose first language is not English, we welcome you to apply and will provide support to help you succeed in this position.
Education Requirements
No formal education requirements are specified for this position. We believe in valuing practical experience and personal qualities over formal qualifications. This makes it an excellent entry-level opportunity for newcomers to Canada or those looking to start or re-enter the workforce. We provide comprehensive on-the-job training to ensure all team members have the skills they need to succeed.
Experience Requirements
Prior experience in food service or customer service is considered an asset but is not required. We’re looking for individuals with a positive attitude, strong work ethic, and a willingness to learn. If you have previous experience in any customer-facing role, you’ll likely adapt quickly to our environment. Our training program is designed to help newcomers to the industry develop the necessary skills to excel in this position.
Customer Service Duties
As a counter attendant, you’ll be responsible for taking customers’ orders accurately and efficiently. This includes operating the point-of-sale system, processing payments, and providing change when necessary. You’ll be the first point of contact for many customers, so a friendly and professional demeanor is essential. Your ability to create a positive experience will directly impact customer satisfaction and repeat business.
Food Preparation
You’ll assist in preparing, heating, and finishing simple food items according to our recipes and quality standards. This may include assembling burgers, preparing orders, and ensuring food is presented attractively. You’ll use manual and electrical appliances to clean, peel, slice, and trim foodstuffs as needed. These tasks require attention to detail and adherence to food safety protocols at all times.
Kitchen Maintenance
Maintaining a clean and organized kitchen is crucial to our operations. You’ll be responsible for sweeping, mopping, washing, and polishing floors to ensure a hygienic environment. Additionally, you’ll wash, peel, and cut vegetables and fruits for daily use. This aspect of the role requires physical stamina and the ability to work efficiently in a fast-paced setting.
Sanitation and Safety
Food safety is our top priority. You’ll clean and sanitize kitchen surfaces, cupboards, storage areas, appliances, and equipment regularly. This includes cleaning and sanitizing items such as dishwasher mats, carts, and waste disposal units. You’ll also handle and store cleaning products according to safety guidelines. Your commitment to cleanliness will help prevent cross-contamination and ensure a safe environment for both customers and staff.
Dishwashing and Inventory
You’ll bring clean dishes, flatware, and other items to serving areas and set tables appropriately. After customers finish their meals, you’ll clear and clean tables, trays, and chairs. You’ll place dishes in the storage area and scour pots and pans as needed. Additionally, you’ll receive, unpack, and store supplies in refrigerators, freezers, cupboards, and other storage areas, maintaining proper inventory levels.
Food Service Support
Supporting the overall food service operation includes carrying and replacing linen as needed, replenishing condiments and other supplies at tables and serving areas, and packaging take-out food properly. You’ll portion and wrap foods according to standards, ensuring consistency in every order. These tasks contribute to the smooth operation of our restaurant and the satisfaction of our customers.
Comprehensive Benefits Package
We’re proud to offer a range of benefits to our employees. Free parking is available for all team members, making your commute convenient. We believe in investing in our staff, so learning and training are paid by the employer. On-site amenities are provided for your comfort during breaks. Additionally, transportation is provided by the employer, ensuring you can get to and from work reliably. These benefits demonstrate our commitment to supporting our employees’ well-being.
Visa and Work Permit Information
This employer is open to hiring international candidates, as confirmed through Job Bank filters. We accept applications from Canadian citizens and permanent or temporary residents of Canada, as well as other candidates with or without a valid Canadian work permit. However, applicants must still confirm visa/work permit eligibility directly with the employer. If you’re an immigrant to Canada or planning to relocate, we encourage you to apply and discuss your specific situation with our hiring team.
Application Process
To apply for this position, please follow the application instructions provided. Our hiring process is straightforward, and we’re committed to making it as accessible as possible for all candidates. We understand that the immigration process can be complex, and we’re here to support you through every step of the application and hiring process. Our team is experienced in working with newcomers to Canada and will provide guidance as needed.
Community Integration
The Pas is a welcoming community with a strong sense of belonging. As an employee of Dairy Queen, you’ll have opportunities to connect with colleagues and customers who value diversity and inclusivity. The community offers various cultural events, recreational activities, and services that can help you settle into your new life in Canada. We’re proud to be part of this community and committed to supporting the integration of newcomers.
Career Development
This position offers excellent opportunities for growth within the food service industry. Many of our current managers started as counter attendants and worked their way up through the company. We provide ongoing training and development opportunities to help you build new skills and advance your career. If you’re looking for a long-term career in the food service industry, Dairy Queen can provide the foundation you need to succeed.
How to Apply
Who can apply for this job? The employer accepts applications from: Canadian citizens and permanent or temporary residents of Canada, as well as other candidates, with or without a valid Canadian work permit. If you’re interested in this position, please submit your application through the appropriate channels. Our hiring team will review your application and contact you if we believe you’re a good fit for the role. We look forward to considering your application and potentially welcoming you to our team.
Equal Opportunity Employer
Dairy Queen is an equal opportunity employer committed to diversity and inclusion in the workplace. We welcome applications from individuals of all backgrounds, cultures, and experiences. We believe that diverse teams make for stronger businesses and better customer service. If you’re passionate about food service and committed to providing excellent customer care, we encourage you to apply, regardless of your background or immigration status.