Sales Executive – Fashion Retail at Myrtle Management Consultants

Partnering with clients to deliver operational improvement through a flexible and adaptable deployment model is the Myrtle Consulting Group mission. Myrtle is built on more than 25 years of hands-on experience delivering performance improvements to the world’s leading food and beverage, consumer products and life sciences organizations. Our promise to deliver Passion, Pace and Performance to every client is a competitive differentiator:
Passion: We live on the line and live for what we do. We will be there, where the work is done, to deliver operational excellence from the frontline to the boardroom
Pace: We catalyze improvement and deliver at accelerated speed when it matters most
Performance: Our results set us apart and every engagement is structured to ensure our interests are aligned with the clients’
We have unmatched expertise in providing proven solutions and services with a tailored approach to address clients’ specific opportunities and challenges. Services and solutions include:

Shop Floor Leadership
Production Optimization (OEE)
Lean Six Sigma Deployments
Compliance Management
Sanitation Efficiency
Logistics and Warehousing
Management SystemsRole Summary

The Sales Executive supports leadership and retail team members in planning and executing strategic initiatives designed to elevate sales, drive revenue, and expand brand presence.
This role is essential in building lasting customer relationships, offering personalized styling consultations, maintaining inventory integrity across physical and online channels, and delivering set sales quotas through exceptional customer care.

Key Responsibilities
In-Store Customer Experience & Consultation:

Serve as a polite, stylish, and attentive primary point of contact for clients both in-store and online.
Greet arriving customers warmly, understand their garment preferences, guide them to appropriate collections, and assist in fitting sessions.
Assess individual client preferences through keen observation to offer personal styling consultation.
Cultivate genuine brand affinity and emotional engagement between clients and the fashion house.
Maintain thorough brand knowledge, including house history, design heritage, and active collection details.

Client Acquisition & Business Development:

Conduct outbound communications with prospective leads and execute structured follow-ups with existing clients.
Develop individual and team sales tactics to optimize conversion rates and revenue growth.
Perform cost-benefit analyses for prospective buyers to recommend optimal purchasing options.
Actively promote specific collections, seasonal discounts, and ongoing promotional campaigns.
Meet and exceed monthly and quarterly sales goals through consistent sales execution.

Account Management & Customer Relationship Management:

Address sales inquiries, status updates, and customer concerns promptly.
Prioritize and escalate complex client queries or complaints to senior management as required.
Foster positive client relationships to maximize customer lifetime value (LTV).

Inventory & Store Operations:

Update inventory daily in the inventory management system to ensure complete accuracy across all colorways and sizes for store and online displays.
Collaborate with marketing and e-commerce teams to ensure unified presentation across sales channels.
Actively participate in ongoing professional development, integrating feedback to refine personal performance.

Qualifications

Education: OND, HND, or Bachelor's degree in Business, Marketing, Fashion Management, or a related discipline from an accredited institution.
Experience: 1–2 years of proven track record in a retail sales environment, preferably within fashion or high-end consumer goods.
Technical Skills: Hands-on experience with Point of Sale (POS) platforms, CRM tools, and basic inventory tracking applications.
Communication: Exceptional written, verbal, and interpersonal communication skills; strong telephone and email etiquette.
Competency: High persuasive ability, strong negotiation techniques, time management, and presentation skills (PowerPoint/white papers).

Behavioral Expectations:

Analytical: Logical and critical approach to identifying customer needs and solving retail queries.
Teamwork: Collaborative approach toward achieving shared store revenue goals and marketing objectives.
Communication: Clear, articulate, and confident expression of brand aesthetics and product details.
Creative: Proactive in proposing creative styling combinations and out-of-the-box retail solutions.
Decisive: Ability to evaluate options quickly to assist customers in making purchase decisions.
Resourceful: Efficient handling of store assets, inventory, and point-of-sale resources.
Competency Framework: Competency

Additional Information:

Salary: Competitive and commensurate with experience, with performance-based incentives.
Interviews will be conducted on a rolling basis up to the closing date.
Successful candidates will be required to undergo additional assessments as part of the selection process.