Sales Executive at Eko Maintenance Limited

Eko Maintenance Limited is a rapidly growing Facility Management Company that specializes in maintenance of high rise building facilities with office located in Victoria Island, Lagos.Job Summary

The Sales Executive is responsible for identifying potential customers, promoting the company's products and services, generating leads, converting prospects into customers, and achieving assigned sales targets.
The role involves developing customer relationships, identifying new business opportunities, negotiating sales, and contributing to the company's revenue growth.
The ideal candidate should be results-driven, persuasive, customer-focused, proactive, and capable of working independently to meet and exceed sales objectives.

Key Responsibilities
Sales Generation and Business Development:

Identify and pursue new sales opportunities through prospecting, referrals, networking, and market research.
Generate leads and convert prospects into paying customers.
Promote the company's products and services to prospective and existing customers.
Develop and implement strategies to achieve assigned sales targets.
Identify new markets and business opportunities to increase revenue.
Prepare sales proposals, quotations, and presentations for prospective clients.

Customer Relationship Management:

Build and maintain strong relationships with existing and potential customers.
Understand customer needs and recommend appropriate products or services.
Respond promptly to customer inquiries, complaints, and requests.
Follow up with prospects and customers to close sales and encourage repeat business.
Maintain high standards of customer service to improve satisfaction and retention.

Sales Planning and Reporting:

Prepare daily, weekly, and monthly sales reports.
Maintain accurate records of leads, customer interactions, sales activities, and transactions.
Monitor sales performance against assigned targets.
Provide regular updates on sales progress, market trends, and customer feedback.
Use the company's CRM or other approved systems to track sales activities.

Market Research and Competitor Analysis:

Monitor market trends, customer preferences, and competitor activities.
Identify opportunities for product improvement and business expansion.
Provide feedback to management on pricing, customer demand, and market conditions.
Recommend sales initiatives to improve market penetration and competitiveness.

Sales Negotiation and Closing:

Present products and services professionally to prospective customers.
Negotiate pricing and commercial terms within approved company guidelines.
Prepare sales agreements and coordinate order processing where applicable.
Follow up on quotations, outstanding orders, and payments in line with company policy.
Work with other departments to ensure timely delivery of products or services.

Team Collaboration and Compliance:

Collaborate with marketing, operations, finance, and customer service teams.
Participate in sales meetings, training sessions, and promotional activities.
Comply with company policies, pricing guidelines, and reporting procedures.
Represent the company professionally during client meetings, exhibitions, and business events.

Key Performance Indicators (KPIs)
Performance will be measured by:

Achievement of monthly and quarterly sales targets.
Number of new customers acquired.
Lead-to-customer conversion rate.
Revenue generated and profitability of sales.
Customer retention and repeat business.
Number of qualified leads generated.
Timeliness and accuracy of sales reports.
Customer satisfaction and quality of service.

Qualifications and Requirements

Bachelor's Degree, HND, or relevant qualification in Marketing, Business Administration, Sales, or a related field.
1–3 years of experience in sales, marketing, business development, or customer service; relevant entry-level candidates may also be considered.
Proven ability to generate leads, build customer relationships, and close sales.
Excellent communication, presentation, and negotiation skills.
Strong customer service and interpersonal skills.
Good organizational, analytical, and problem-solving abilities.
Proficiency in Microsoft Office and CRM tools is an advantage.
Ability to work independently and meet deadlines and sales targets.
Willingness to travel for client visits where required.

Key Competencies:

Persuasion and negotiation.
Customer relationship management.
Lead generation and prospecting.
Results orientation and target achievement.
Communication and presentation.
Problem-solving and adaptability.
Time management and organization.
Teamwork and accountability.

General Expectations:

The Sales Executive is expected to demonstrate integrity, professionalism, initiative, and a strong commitment to achieving business objectives.
The employee must maintain positive customer relationships, protect the company's reputation, and consistently work toward agreed sales targets.

Compensation and Benefits

Competitive salary.
Sales commission and performance-based incentives, where applicable.
Training and professional development opportunities.
Other benefits in accordance with company policy.