Processing and Switching Officer at Unified Payment Services Limited

UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.Job Objective(s)

Technical implementation of new business solution projects to time, cost, scope, and quality.
Technical implementation and support for Payattitude
System integration requirements and solution analysis for new business initiatives.
Analyze new user/solution requirements to develop solutions that align with requirements.
Implement new solutions using the concept of shared infrastructure services to minimize capital expenditure and optimize transaction costs for new business initiatives.
Technical and administrative support to staff and banks.
System operations support to internal and external customers

Duties & Responsibilities

Full documentation and standardization of all processes
Developing functional and technical requirements for projects.
Technical implementation of new business solutions to meet go-to-market timelines
Transaction testing with various banks
Testing and validating the functionalities of products and services
Implementation of key products that enhance and increase acceptability of Payattitude products.
Development of user and operations documentation of new solution projects & business analysis

Key Performance Indicators

Payattitude Implementation and Support—Prepaid, Debit, and Payattitude Digital
Efficient and timely deployment of fixes/patches
External and internal customer satisfaction (based on customer ratings)
Satisfactory audit rating for new products and initiatives
Project implementation within schedule, cost, and scope

Job Requirements

Education: First Degree(s) in Engineering, Information Technology or Applied Sciences. Others:
Certification in RDMS Database, Project Management & Business Analysis would be an added advantage
Experience: Minimum 4 years’ experience in software support, usage or fintech operations Understanding of the key technical concepts in I.T & Electronic Payments.
Candidate should possess ability to relate with clients to achieve business goals.
4-6years’ experience in software support, usage or fintech operations.

Key Competency Requirements:
Knowledge:

Technical Knowledge in Information Technology.
Strong analytical skills
Basic SQL; strong issue resolution acumen

Skill/Competencies:

Strong interpersonal skills
Deductive reasoning abilities and an eye for details
Project implementation skills
Project Management

Reporting Relationships:

Functionally and administratively reports to: HOD, Operations.