Human Resource Officer – MDV Sack Limited at Coinbox Limited

Coinbox Limited is a multi-dimensional Consulting Firm which provides one-stop total business development and support to our vast clientele of start-ups, Small, Medium, growing and Large Enterprises, Cooperative Societies, Groups and Associations.

We support and create ideas, we provide solutions and we create systems.

We are part of a strategic business alliance group that has helped develop businesses that are now publicly quoted; providing services in Management, Contract, staffing, Finance, Housing, IT at Local, National and International scale, Governments at various levels, media support and so much more.Employment Type: Full-time (Plant / Corporate Office — On-Site)
Department: Human Resources & Administration
Reports To: Head of Human Resources / Head of Operations

Role Purpose

The Human Resources Officer will oversee day-to-day HR operations across both manufacturing plant teams and administrative functions.
The role is responsible for end-to-end talent acquisition, shift and attendance administration, accurate payroll inputs, proactive industrial and union relations, statutory compliance under Nigerian labour laws, and fostering a fair, safe, and high-performing workplace culture.

Key Responsibilities
Talent Acquisition & Onboarding:

Manage end-to-end  recruitment for corporate support roles, technical specialists, and factory floor operatives—including job posting, CV screening, trade tests, interviews, reference checks, and pre-employment verification.
Prepare offer letters, employment contracts, non-disclosure agreements, and guarantor documentation in line with company policy.
Coordinate structured onboarding and induction sessions, ensuring all new hires complete mandatory Health, Safety, and Environment (HSE) briefings and receive appropriate Personal Protective Equipment (PPE) prior to deployment.

Workforce, Shift & Attendance Administration:

Administer daily time and attendance tracking (biometric and shift rosters) across production shifts and administrative departments.
Collate, verify, and submit monthly payroll inputs—including overtime, shift allowances, leave accruals, absences, and statutory deductions—to Finance ahead of payroll cutoff dates.
Maintain accurate, auditable digital and physical employee records, tracking probation end-dates, contract renewals, and exits.

Industrial Relations, Employee Welfare & Workplace Culture:

Act as the primary point of contact for employee relations, handling workplace grievances, conflict resolution, and disciplinary hearings in strict adherence to the Employee Handbook and principles of fair hearing.
Support constructive engagement with relevant industry trade unions and worker representatives to maintain industrial harmony and resolve shop-floor issues proactively.
Promote a respectful, inclusive, and equitable work environment across diverse technical, operational, and management teams.
Coordinate employee welfare programs, including HMO enrollment, group life/medical claims, canteen administration, and staff engagement initiatives.

Statutory & Regulatory Compliance:

Ensure full compliance with the Nigerian Labour Act, Factories Act, and statutory obligations covering PENCOM (Pension), NSITF (Employees' Compensation), ITF (Industrial Training Fund), NHF, and PAYE.
Partner with the HSE unit to track workplace injury reporting, medical fitness-to-work screenings, and regulatory labour/factory inspections.

Performance Management & Training Coordination:

Administer periodic performance appraisal cycles, probationary assessments, and confirmation reviews.
Collate departmental training needs and assist in scheduling technical, safety, and soft-skill development programs for plant and office staff.

Key Performance Indicators (KPIs)

Focus Area

Performance Metric

Target

Recruitment Efficiency

FindRecruiters

Time-to-fill for approved vacancies

≤ 21 days (Factory/Ops); ≤ 30 days (Technical/Admin)

Payroll & Attendance

Accuracy and timeliness of monthly payroll inputs

100% accuracy before Finance cutoff

Compliance & Records

Statutory remittances & probation confirmation tracking

Zero regulatory penalties; 100% on-time reviews

Employee Relations

Grievance turnaround & avoidable shop-floor turnover

Resolution within 5 working days; zero unaddressed disputes

Qualifications, Experience & Competencies

Education: Bachelor's Degree (B.Sc.) or HND in Human Resource Management, Industrial Relations & Personnel Management, Business Administration, or a related Social Science discipline.
Professional Certification: Associate Membership of the Chartered Institute of Personnel Management of Nigeria (ACIPM) is required (or active final-stage progression).

Experience:

3–5 years of progressive HR generalist experience.
Minimum of 2 years of direct HR experience in a manufacturing, FMCG, packaging, or factory-floor environment managing shift-based and blue-collar workforces.
Proven track record handling industrial relations, disciplinary processes, and unionized or semi-unionized workforce dynamics in Nigeria.

Technical & Behavioral Skills:

Sound working knowledge of Nigerian labour legislation and statutory payroll compliance (PENCOM, NSITF, ITF).
Proficiency in biometric attendance/HRIS tools and Microsoft Excel (for workforce analytics and payroll schedules).
High emotional intelligence, cross-cultural sensitivity, and strong conflict-resolution judgment.
Uncompromising integrity, confidentiality, and attention to administrative detail.