Hospitality Supervisor at Nine Stars Limited
Nine Stars Limited is a dynamic and innovative agricultural and real estate company committed to transforming Nigeriaâs market landscape. Based in Ode-Remo, Sagamu in Ogun State, our company aims to provide unparalleled agricultural and real estate solutions, offering a wide range of services that cater to the diverse needs of individuals and businesses alike.Job Overview
We are seeking a proactive, highly organized, and detail-oriented Hospitality Supervisor to oversee our daily facility operations, guest service standards, and housekeeping/janitorial teams.
The ideal candidate will be responsible for maintaining high operational standards, optimizing shift schedules, and ensuring a seamless, high-quality experience across our premises.
Key Responsibilities
Shift Management & Scheduling: Plan, construct, and manage balanced daily and weekly work rosters/shifts for all unit staff to ensure optimal operational coverage.
Janitorial & Housekeeping Coordination: Supervise, direct, and monitor janitors, cleaners, and maintenance staff to maintain strict cleanliness, hygiene, and organizational standards throughout the facility.
Guest & Facility Operations: Oversee daily hospitality workflows, handle customer/guest inquiries or complaints promptly, and maintain a welcoming environment.
Inventory & Supplies Control: Track consumption of cleaning supplies, toiletries, and hospitality amenities, ensuring timely reordering without stockouts.
Quality Assurance & Inspections: Conduct routine daily site inspections across all areas (reception, common areas, restrooms, and operational zones) to enforce health, safety, and brand standards.
Team Leadership & Performance: Train, mentor, and evaluate junior staff and janitorial personnel, maintaining high team morale and discipline.
Qualifications & Requirements
Education: OND / HND / B.Sc. in Hospitality Management, Hotel Management, Business Administration, or a related field.
Work Experience: Proven relevant supervisory experience in the hospitality, hotel, or facility management sector.
Gender Preference: Female preferred.
Age Bracket: 25 – 35 years old.
Roster & Shift Skills: Strong expertise in shift planning, manpower allocation, and operational workflow management.
Leadership & Communication: Excellent interpersonal, verbal, and written communication skills with demonstrated ability to lead janitorial and maintenance teams.
Problem-Solving: Strong organizational skills with a keen eye for cleanliness and detail under fast-paced site conditions.