Field Operation Officer at Halogen Group

Halogen Group formerly known as Halogen Security Company Limited is the leading Security Solutions Provider in West Africa. We continually focus on delivering valued solutions across the industry’s value chain as the number one integrated safety and security solutions group.

Our competence in risk management deepens our capability in Physical Security, Electronic Security, Virtual & Cyber Security, Telematics, Journey Management, Outsourcing, Background Checks, and Polygraph Examination, Risk Assessment, and Training- for organizations, businesses, government establishments and individuals.

These are delivered through our hallmark Learning Hub. With over 25 years of experience, we have been able to attract the best talent and retain many leading brands in various sectors, as we deliver peace of mind as a promise.

Halogen Group provides integrated, digital-enabled, end to end solutions In enterprise security risk management. Today we are a global digital group with its core competencies and strong footprint in enterprise security risk management.

We offer solutions that promote safety in an open and continuously volatile world.ROLE SUMMARY

The Field Operations Officer will be responsible for onboarding and supporting merchants/sellers, ensuring smooth marketplace operations, and coordinating field activities. The role involves regular visits to markets and business locations, ensuring quality standards, and supporting order fulfillment processes.

KEY RESPONSIBILITIES

Onboard and verify new merchants/sellers on the platform
Conduct regular visits to markets and business locations
Support product listing and seller setup processes
Coordinate order fulfillment and logistics activities
Perform basic quality checks on products before dispatch
Prepare and submit daily operational reports
Build and maintain strong relationships with merchants and partners

REQUIREMENTS

Must possess an internet-enabled device (smartphone or tablet)
Strong communication and interpersonal skills
Comfortable working in the field and visiting market locations
Basic knowledge of smartphones and digital tools
Highly organized, reliable, and proactive
Prior experience in sales, operations, or field roles is an added advantage

KEY COMPETENCIES

Relationship management
Attention to detail
Problem-solving skills
Time management and organization
Adaptability and resilience