F & B Supervisor at YellowDoor Hotels

YellowDoor Hotels is a boutique hotel chain located in Abuja, Nigeria, offering premium accommodations designed for business executives and leisure travelers. The hotel provides spacious rooms, business-class amenities, and a multi-functional restaurant and bar called The Living Room that celebrates local cuisine and regional flavors.
Job Overview

Help guests feel at home at YellowDoor Hotels while keeping service sharp across The Living Room restaurant, bar and kitchen. You’ll lead the floor through busy shifts, support your team and take ownership when a guest’s experience needs putting right.

Responsibilities

Direct hosts, waiters, runners and cashiers through daily service.
Coordinate restaurant, bar and kitchen teams to prevent service bottlenecks.
Welcome guests and resolve complaints through follow-up.
Coach team members and address performance gaps directly.
Track service standards and improve team outcomes.

Requirements

2-4 years of experience
Food and beverage floor supervision
Front-of-house team leadership
Guest complaint resolution
Restaurant, bar and kitchen coordination
Performance coaching
Restaurant and bar floor operations
Restaurant, bar and kitchen service coordination
Service-standard measurement and team performance tracking
Food safety and hygiene compliance
Guest complaint resolution procedures
POS operations and cash reconciliation