Chief Operations Officer at Kimberly Ryan

To Lead In Attracting, Developing and Retaining Superior Human Capital That Creates a Dramatic Business Advantage for Our Clients.

OUR VISION

The Vision is to remain as the reference point across Africa for proffering Human Resource Solutions.Responsibilities:

Co-develop the bank's three-to-five year strategic plan with the MD/CEO and present operational strategy to the Board of Directors.
Translate approved strategic objectives into annual operational plans with measurable KPIs across all departments.
Drive the execution of new product launches, market expansion initiatives, and digital transformation programmes.
Lead quarterly business performance reviews, identifying underperforming areas and orchestrating corrective actions.
Maintain executive oversight of all end-to-end operational processes: account management, loan disbursement, payments, cash management, and customer service.
Approve and periodically review the bank's Operations Policy Manual, SOP Framework, and Service Level Agreements (SLAs).
Ensure operational controls are embedded at every transaction touchpoint to prevent fraud, error, and operational loss.

Requirements:

Bachelor's degree (Second Class Upper or equivalent) in Business Administration, Banking & Finance, Economics, Accounting, or a related discipline.
A postgraduate qualification (MBA or MSc) in Finance, Management, or a related field is required.
Professional certification: CIBN (Chartered Banker), ICAN (ACA/FCA), or equivalent is mandatory.
Minimum of 12–15 years' progressive experience in banking or financial services, with at least 5years at senior/executive management level.
Strong working knowledge of CBN MFB regulatory framework, NDIC deposit insurance requirements, and NFIU AML/CFT guidelines.