Assistant Outlet Manager at Hyatt

Hyatt is guided by its purpose: to care for people so they can be their best. Hyatt’s portfolio includes 1,000+ hotel and all-inclusive properties in over 75 countries across 6 continents. Hyatt’s offerings include brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, Hyatt Studios, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Dream® Hotels, Hyatt Centric®, and Caption by Hyatt®, the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt®, and JdV by Hyatt®, and the Inclusive Collection, including Impression by Secrets, Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Hyatt Vivid Hotels & Resorts, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of Hyatt operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. Visit www.hyatt.com for more.About The Role

The Assistant Outlet Manager role at Hyatt focuses on supporting the Outlet Manager in running a restaurant, bar, or café as a profitable, guest‑focused operation. The position requires hospitality management experience, strong leadership, and the ability to balance guest satisfaction with financial performance.

Key Responsibilities
Operational Management

Assist in managing the outlet as an independent profit Centre.
Ensure smooth daily operations in line with Hyatt International standards.
Maintain compliance with brand standards and corporate strategies. Guest Experience
Deliver maximum guest satisfaction through service excellence.
Handle guest complaints and feedback professionally.
Ensure consistent quality in food, beverages, and service. Financial Oversight
Help monitor budgets, costs, and revenues.
Support initiatives to drive sales and profitability.
Assist in inventory control and cost management. Team Leadership
Supervise and train outlet staff.
Support scheduling and workforce planning.
Foster a positive work environment aligned with Hyatt values.

Qualifications

Education : Degree, diploma in hospitality/restaurant management.

Experience: Minimum 2–3 years in a similar role, preferably in luxury hotels or large restaurants.
Strong leadership and team management abilities.
Excellent communication and interpersonal skills.
Proven track record in revenue growth and cost control.
In-depth knowledge of food & beverage operations, menu planning, and inventory