Assistant Manager, Bakery Sales Operation (Northern Nigeria) Golden Penny Foods at Flour Mills of Nigeria Plc

Flour Mills of Nigeria Plc was incorporated in September 1960 as a private limited liability company, and commenced operations in 1962 with an installed capacity of 600 metric tons per day. The Company was converted to a public limited liability company in 1978, and its shares were subsequently listed on The Nigerian Stock Exchange. In its 54 year history, Flour Mills has remained at the forefront of wheat milling in Nigeria. The Company’s flagship brand, Golden Penny, remains one of the best known and the preferred brands amongst bakers, confectioneries and consumers in Nigeria. Flour Mills has invested over N25billion in milling infrastructure over the last seven years, to maintain its competitive advantage. Today, Flour Mills has a rated milling capacity of over 8,000 metric tons per day, making it one of the largest single site mills in the world. The Company’s flagship mill located in Apapa, Lagos comprises of 10 integrated mills. Each mill was designed as a multilevel operation in order to optimize the use of gravity in the sifting process, thereby reducing the energy requirements. In addition, the Company maintains dedicated mills to the processing of different wheat varieties to produce different flour types. This has ensured consistent quality of its products for 50 years. The Apapa Mill also boasts of modern silos with a storage capacity to 191,000 metric tons. Flour Mills has also made significant investments in power generation. The Company has 11 General Electric (GE) Jenbacher gas generators at its Apapa Mills, with a combined capacity of 30 megawatts. This has enabled the company to reduce the occurrence of production stoppages. In addition, the Company has a 30megawatt diesel plant at the same site to act as a backup in the event of any shortage of feedstock to the gas generators.
PURPOSE

At FMN, we are committed to Building Fulfilling Careers, Driving Lasting IMPACT by empowering our people to thrive in a performance driven and supportive environment. The Assistant Manager, Bakery Sales Operations will support the bakery sales team in driving operational excellence, optimizing sales processes, and ensuring seamless coordination between sales, logistics, customers, ultimately enhancing market penetration, customer satisfaction, and revenue growth

THE JOB

Implement and optimize bakery sales operations strategies to improve efficiency and productivity.
Monitor sales performance, analyze data, and provide actionable insights to strengthen execution.
Coordinate order processing to ensure timely fulfillment and delivery to customers.
Collaborate with logistics to minimize delays and enhance distribution efficiency.
Drive effective customer relationship management by resolving issues and improving service delivery.
Track and report key sales metrics including volume, revenue, and customer satisfaction.
Preparation and circulation of monthly inventory count schedule.

THE PERSON MUST

Must speak Hausa fluently and be familiar with the Northern region.
Have strong analytical and problem-solving skills.
Possess excellent communication and stakeholder management abilities.
Be proficient in sales operations tools, CRM systems, and data analytics.
Demonstrate the ability to drive process improvements and operational efficiency.
Have strong organizational and multitasking capabilities.

QUALIFICATION                                      

HND/bachelor's degree in business administration, Sales, Marketing, or a related field.        

EXPERIENCE

Minimum of five years’ experience in sales operations, preferably within bakery or FMCG sector.
Experience in process optimization and data-driven decision-making is an added advantage