Aftersales Technical Engineer at MOJEC/CLOU Meters Company
MOJEC Power is ranked in the top 3 Nigerian Companies operating in the power sector. Mojec Power is the leading electricity contractor to African Governments on Power Generation, Transmission and Distribution Projects. MOJEC is chiefly known on the continent as a market leader and innovator in metering. Always on the forefront of the latest metering technology, MOJEC manufactures a n d s u p p l i e s a l o n g s i d e i t s international partners a variety of meters ranging from: Maximum Demand, Whole Current, Prepaid meters automatic meter reading system (AMR), as well as the latest in metering technology Automatic Meter Infrastructure.Job Summary
The Aftersales Technical Engineer will be responsible for providing post-installation technical support, preventive and corrective maintenance, troubleshooting, commissioning, and customer training to ensure the optimal performance of the Company's renewable energy systems.
The successful candidate will play a key role in delivering exceptional customer experience while ensuring maximum system uptime.
Key Responsibilities
Provide technical support to customers on installed solar PV and hybrid energy systems.
Carry out preventive and corrective maintenance on solar PV systems, batteries, inverters, and associated electrical equipment.
Diagnose and resolve technical faults using appropriate diagnostic tools.
Commission newly installed renewable energy systems and verify operational performance.
Conduct routine site inspections and system performance assessments.
Prepare comprehensive service reports after every maintenance visit.
Train customers on the safe operation and maintenance of installed systems.
Maintain accurate service records, spare parts inventory, and customer service history.
Escalate complex technical issues and recommend long-term corrective actions.
Ensure strict compliance with Health, Safety, Environment (HSE), and electrical safety standards.
Participate in continuous technical training and product knowledge development.
Qualifications & Experience
Bachelor's Degree or HND in Electrical Engineering, Mechanical Engineering, Renewable Energy, Mechatronics, or a related discipline.
2 – 4 years' practical experience in solar PV installation, commissioning, maintenance, and troubleshooting.
Good knowledge of Solar PV Systems, Battery Energy Storage Systems (BESS), hybrid energy systems, inverters, and charge controllers.
Ability to interpret electrical drawings and technical documentation.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and customer service skills.
Valid driver's licence and willingness to travel to project locations.