Retail Sales Officer – Banking at Pivotage Consulting
We are a professional outfit that offers a wide spectrum of strategic Human Resource Services; particularly – Innovative Staffing Solutions, Potent L&D Interventions and Flexible Outsourcing to both big and small organizations across different business sectors.
Driven by a team of exceptional and immensely talented consultants with rich industrial experience in understanding, addressing and resolving HR issues in a number of key market segments in both the private and public sectors; we pride ourselves not only in our unique expertise in delivering timely and result yielding HR solutions, but in our exceptional competency in tailoring our solutions to the uniqueness of our clients’ business needs at all times.
We are consistently committed to bridging the gap between “an organization’s current situation and its vision” using value driven, tested and tried but not weak and tired strategic human resources management principles.Job Description
To drive the growth of the bank's retail business by acquiring new customers, marketing banking products and services, deepening existing customer relationships, and achieving assigned sales targets.
Key Responsibilities
Acquire new customers and grow the bank's customer base.
Market and sell banking products, including savings/current accounts, loans, debit cards, and digital banking services.
Drive account opening, customer onboarding, and deposit mobilization.
Identify cross-selling and upselling opportunities among existing customers.
Build and maintain strong customer relationships.
Promote the adoption and usage of the bank's digital banking channels.
Ensure proper documentation and compliance with KYC and other regulatory requirements.
Monitor sales performance and submit periodic sales reports.
Ensure excellent customer service and timely resolution of customer enquiries.
Qualifications
Bachelor's degree or HND in Business Administration, Marketing, Banking and Finance, or a related discipline.
Must not be above 29 years old.
1–3 years of relevant sales or banking experience.
Must have completed NYSC.
Experience in retail banking, customer acquisition, and deposit mobilization is an advantage.