Hygiene Manager at Hyatt

Hyatt is guided by its purpose: to care for people so they can be their best. Hyatt’s portfolio includes 1,000+ hotel and all-inclusive properties in over 75 countries across 6 continents. Hyatt’s offerings include brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, Hyatt Studios, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Dream® Hotels, Hyatt Centric®, and Caption by Hyatt®, the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt®, and JdV by Hyatt®, and the Inclusive Collection, including Impression by Secrets, Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Hyatt Vivid Hotels & Resorts, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of Hyatt operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. Visit www.hyatt.com for more.About the role

The Hygiene Manager is responsible for implementing, managing, and continuously improving all hygiene, sanitation, and food safety standards within the hotel.
This role ensures compliance with Hyatt brand policies, HACCP principles, and local health regulations, while fostering a strong culture of cleanliness and safety across all F&B operations.

Key Responsibilities
Food Safety & Hygiene Compliance:

Establish, implement, and maintain the hotel’s Food Safety Management System (FSMS) based on HACCP standards.
Ensure all kitchens, outlets, bars, storage areas, and food production spaces comply with internal and external hygiene regulations.
Conduct routine hygiene inspections and corrective action follow-up.
Prepare for and manage all local government health inspections.

Training & Development:

Design and deliver ongoing food safety, hygiene, and sanitation training for culinary and service staff.
Maintain hygiene certification and training records for all team members.
Coach department heads on best practices and ensure daily operational compliance.

Quality Assurance & Monitoring:

Monitor food handling, storage temperatures, receiving processes, and personal hygiene practices.
Verify that cleaning schedules (daily, weekly, deep cleaning) are executed as per standards.
Validate sanitation of equipment, utensils, cold rooms, and workstations.
Conduct microbiological swabbing/tests where required and track results.

Documentation & Reporting:

Maintain all HACCP documentation, SOPs, checklists, and audit records.
Prepare periodic hygiene reports for F&B leadership and hotel management.
Lead internal hygiene audits and support third-party audits.

Coordination & Communication:

Work closely with Executive Chef, F&B Director, Stewarding, Purchasing, and Engineering teams.
Ensure chemicals, cleaning agents, PPE, and sanitation tools are safely used and properly stored.
Participate in menu planning to ensure safe food preparation methods.

Crisis & Incident Management:

Lead investigations of food-related incidents, guest complaints, or suspected contamination.
Develop and maintain emergency response plans for food safety risks.
Advise management on immediate corrective and preventive actions.

Education & Experience

Degree/diploma in Food Science, Microbiology, Hospitality Management, or related field.
Minimum 3–5 years of hygiene, food safety, or QA experience in a hotel, cruise, or food manufacturing environment.
HACCP Level 3/4 or equivalent certification required.
Experience with luxury or international hotel brands preferred.

Skills & Competencies:

Strong knowledge of HACCP, FSMS, ISO 22000, and local food safety laws.
Excellent training and communication skills.
Ability to conduct detailed audits and implement corrective actions.
Strong organizational skills and attention to detail.
Proficient with documentation, reporting, and compliance systems.

Personal Attributes:

High integrity and strong sense of responsibility.
Proactive, process-driven, and safety-focused.
Able to work independently and influence multiple departments.
Calm and analytical in urgent situations.

 And we offer a great range of benefits, including:

Long term career growth opportunities
A motivated and connected team
12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts
And a company that truly cares.