General Manager – Commercial Operations at JMG
For over 15 years, JMG has been asserting its excellence as a leader in the power generation industry. Our strong partnership with FG Wilson, a trademark under the recognized Caterpillar Inc. brand portfolio and the world’s front-runner manufacturer of Perkins generators has given us the foundation to steer the industry in the direction of quality, support and innovation to become today the world’s largest FG Wilson dealer. Following our success in the retail market and to support the privatization of the Power Sector in Nigeria, JMG has been appointed by Mitsubishi Heavy Industries as a partner for Sales and Services. This partnership enhances JMG’s capabilities to offer premium solutions in power plants, cogeneration, independent power projects and gas turbines technologies. In 2014, we have partnered with Legrand, a global specialists in analogue and digital electrical fixtures and fittings enabling us to distribute high quality low-voltage products and deliver end-to-end power solutions to all our customers. JMG’s facilities span over a combined area of 35,000 m2 and host a staff force exceeding 1700 highly skilled and experienced individuals. We are deeply committed to offer our clients exceptional quality products and services. This is why we only represent superior global brands that offer unsurpassed performance. We are the only company in the country that has resident FG Wilson engineers and quality managers as part of its workforce. Their presence not only assures our customers with premier performance, but also provides our staff with the universal training needed for professional sales and after-sales support. Quality cannot be guaranteed unless users are comforted with remarkable technical support. JMG’s continuous investments in facilities, equipment, training programs and skilled personnel promise its clients with world-class services and prompt cooperation. We have set up over 20 technical service centers that operate round the clock. With our dedicated 24/7 help desk and over 100 fully equipped engineering teams spread out across Nigeria, we rapidly reach out to all our clients’ requests.
Position overview
The General Manager – Commercial Operations will sit at the intersection of Commercial, Finance, Supply Chain, Logistics, Revenue Operations, and Business Intelligence.
The role provides governance, challenge, controls, and performance visibility across the commercial operating system. It does not directly own sales targets, customer relationships, market development, procurement, demand forecasting, or supply planning.
Core responsibilities
Commercial governance and profitability management
Establish and strengthen commercial governance frameworks, authorities, escalation paths, and decision-making processes.
Drive pricing discipline, margin protection, and commercial policy compliance.
Assess commercial risks, exceptions, and business-unit challenges, ensuring timely and well-governed decisions.
Revenue operations excellence
Oversee revenue realization performance across order-to-cash, including order conversion, invoice ratios, delayed orders, backlog, contract liabilities, and revenue leakage.
Coordinate resolution of operational bottlenecks affecting revenue recognition, customer advances, and cash generation.
Business intelligence and performance management
Lead executive performance reporting, KPI governance, business reviews, and data-driven performance discussions.
Challenge performance gaps and ensure accountability for corrective actions across functions.
Working capital and credit governance
Review customer payment performance, receivables exposure, ageing trends, high-risk accounts, and recovery plans.
Coordinate actions to accelerate collections and escalate material collection risks.
Inventory governance and demand-supply alignment
Oversee inventory governance, investment levels, inventory health, ageing risks, obsolete stock risks, and inventory policy discipline.
Facilitate demand-supply alignment discussions and resolution of cross-functional risks.
Logistics performance and delivery governance
Monitor service levels, delivery performance, logistics cost efficiency, and the commercial impact of logistics constraints.
Develop governance mechanisms for logistics performance monitoring and issue resolution.
S&OP and business planning governance
Participate in executive S&OP reviews, assess forecast, inventory, supply, and commercial risks, and monitor execution of agreed actions.
Education
Bachelor’s degree in Business, Finance, Supply Chain, Engineering, Economics, or a related discipline. MBA or relevant postgraduate qualification preferred.
Experience
12–15+ years of progressive leadership experience in complex multi-business, distribution, manufacturing, industrial, automotive, equipment, trading, or logistics environments.
Functional background
Commercial operations, sales operations, revenue operations, commercial finance, business performance management, supply chain governance, S&OP, or transformation.
Technical strengths
Commercial governance, pricing discipline, order-to-cash, revenue realization, margin analysis, KPI management, BI/reporting, working capital, inventory governance, logistics performance, and risk management.
Leadership style
Executive presence, constructive challenge, analytical judgement, cross-functional influence, operational discipline, collaboration, and strong accountability orientation.
Key success indicators
Improved commercial governance effectiveness and decision quality.
Better revenue realization, order-to-cash efficiency, and conversion of customer advances into recognized revenue.
Improved margin discipline, profitability visibility, and commercial risk management.
Reduced receivables exposure and stronger working capital outcomes.
Better inventory capital productivity, ageing-stock visibility, and risk reduction.
Improved logistics delivery performance and service-level visibility.
Higher quality executive reporting, KPI governance, and action-closure discipline.