Server – Food and Beverage Services at WOWO ASIAN HOMESTYLE COOKING

Visa Note for International Applicants

This employer welcomes applications from international candidates! WOWO ASIAN HOMESTYLE COOKING is open to hiring Canadian citizens, permanent residents, temporary residents, and other candidates with or without valid Canadian work permits. If you are an immigrant looking to relocate to Canada, this could be an excellent opportunity to start your Canadian work experience in the food service industry. However, it’s essential to confirm your visa and work permit eligibility directly with the employer before applying.

About WOWO ASIAN HOMESTYLE COOKING

WOWO ASIAN HOMESTYLE COOKING is a restaurant serving authentic Asian cuisine in the heart of Corner Brook, Newfoundland and Labrador. As a server at this establishment, you’ll be part of a team dedicated to providing exceptional dining experiences to customers while showcasing the rich flavors of Asian homestyle cooking. The restaurant values teamwork, customer satisfaction, and attention to detail, making it an ideal workplace for those who enjoy the fast-paced environment of the food service industry.

Job Details

Position Overview

We are seeking enthusiastic and customer-oriented individuals to join our team as Servers – Food and Beverage Services. This is a permanent, full-time position offering competitive wages and the opportunity to grow within our restaurant. As a server, you’ll be the face of our restaurant, responsible for creating positive dining experiences for our valued customers.

Location

The position is located at 93 West Street, Corner Brook, NL, A2H 2Y6. Corner Brook is a vibrant city situated on the west coast of Newfoundland, offering a unique blend of urban amenities and natural beauty. The city is known for its friendly community, outdoor recreational opportunities, and affordable cost of living compared to major Canadian cities.

Compensation

Selected candidates will receive an hourly wage of $16.35. This rate is competitive for the region and reflects the skills and dedication required for this position. The position offers 35 to 40 hours per week, providing steady income for those looking to establish themselves in Canada.

Work Schedule

Our restaurant operates with flexible shifts including morning, day, evening, night, and weekend hours. This rotational schedule ensures coverage throughout the week and allows for work-life balance. The exact schedule will be determined based on business needs and employee availability.

Employment Type

This is a permanent, full-time position with the opportunity for career growth within our restaurant. Permanent employment provides stability and benefits for those planning to settle in Canada and build a long-term career in the food service industry.

Responsibilities

Customer Service Excellence

As a server, your primary responsibility is to provide exceptional customer service. This includes greeting patrons warmly, presenting menus, making recommendations based on customer preferences, and answering questions about food and beverages. You’ll create a welcoming atmosphere that encourages customers to return.

Order Management

Accurately taking customer orders and relaying them efficiently to kitchen and bar staff is crucial for smooth operations. You must be attentive to detail, ensuring all special requests, dietary restrictions, and modifications are properly communicated to maintain customer satisfaction.

Food Service

Serving food and beverages in a timely manner while maintaining proper presentation standards is essential. You’ll be responsible for preparing specialty food at customers’ tables, adding a personalized touch to the dining experience that WOWO ASIAN HOMESTYLE COOKING is known for.

Payment Processing

Presenting bills to customers and accepting various forms of payment including cash, credit cards, debit cards, travelers’ cheques, or room billings requires accuracy and integrity. You’ll handle financial transactions responsibly while ensuring customers receive proper receipts and change.

Table Maintenance

Keeping the dining area clean and organized is vital for a pleasant dining experience. This includes clearing and cleaning tables, trays, and chairs promptly after customers leave, ensuring the restaurant remains presentable and ready for the next guests.

Customer Concern Resolution

Addressing customers’ complaints or concerns professionally and effectively is an important aspect of this role. You’ll need to listen actively, empathize with customers, and work with management to find satisfactory solutions when issues arise.

Special Assistance

Providing assistance to clients or guests with special needs demonstrates our commitment to inclusive service. This might include accommodating physical accessibility requirements, assisting elderly guests, or providing extra attention to families with young children.

Qualifications and Requirements

Basic Requirements

While specific education and experience requirements are not explicitly stated, we seek candidates with a strong work ethic, positive attitude, and passion for customer service. Previous experience in the food service industry is considered an asset but not mandatory as we provide comprehensive training.

Language Skills

Strong verbal communication skills in English are essential for this position. The ability to effectively communicate with customers, colleagues, and management is crucial for providing excellent service. Additional language skills, particularly those relevant to Asian cuisine, would be beneficial but not required.

Physical Requirements

This role requires the ability to stand for extended periods, walk swiftly between tables, and carry trays of food and beverages. Good physical stamina is necessary to handle the demands of a busy restaurant environment, especially during peak hours.

Teamwork

The ability to work effectively as part of a team is essential. Servers must coordinate seamlessly with kitchen staff, bartenders, and other servers to ensure smooth operations and maintain high standards of service throughout the restaurant.

Benefits and Opportunities

Professional Development

Joining WOWO ASIAN HOMESTYLE COOKING provides opportunities for professional growth within the food service industry. We value our employees and provide training opportunities to enhance your skills, which can open doors to advancement positions such as head server, shift supervisor, or restaurant management.

Work Environment

Our restaurant offers a dynamic and engaging work environment where you’ll interact with diverse customers and colleagues. The fast-paced nature of the job provides valuable experience in customer service, multitasking, and problem-solving that can benefit your career in any industry.

Community Integration

For immigrants and newcomers to Canada, this position offers an excellent opportunity to integrate into the local community. Working in a customer-facing role allows you to practice English language skills, learn about Canadian culture, and build professional connections in Corner Brook.

About Corner Brook, Newfoundland and Labrador

City Overview

Corner Brook is the second-largest city in Newfoundland and Labrador, with a population of approximately 20,000 people. Located on the west coast of the island, the city is surrounded by beautiful natural scenery, including the breathtaking Gros Morne National Park, a UNESCO World Heritage Site.

Cost of Living

Compared to major Canadian cities, Corner Brook offers an affordable cost of living, making it an attractive destination for newcomers. Housing, utilities, and everyday expenses are more reasonable, allowing your income to stretch further while you establish yourself in Canada.

Community and Lifestyle

The city boasts a friendly, welcoming community with a rich cultural heritage. Residents enjoy a relaxed lifestyle with access to outdoor activities such as hiking, skiing, fishing, and boating. The city also offers educational institutions, healthcare facilities, and amenities that contribute to a high quality of life.

How to Apply

Application Process

Interested candidates are invited to apply directly to WOWO ASIAN HOMESTYLE COOKING. The employer accepts applications from Canadian citizens, permanent residents, temporary residents of Canada, and other candidates with or without valid Canadian work permits. For international applicants, it’s crucial to confirm visa and work permit eligibility before applying.

Application Materials

When applying, please include a resume highlighting any previous customer service experience, food service experience, or relevant skills. A brief cover letter explaining your interest in the position and your availability would also strengthen your application. Be prepared to discuss your availability for various shifts including mornings, days, evenings, nights, and weekends.

Interview Process

Selected candidates will be invited for an interview where they can demonstrate their customer service skills, professionalism, and enthusiasm for the role. The interview process may include practical components such as menu knowledge tests or simulated service scenarios.

Start Date

This position is available to start as soon as possible, with 8 vacancies currently available. Successful applicants can expect to begin their employment promptly after completing the hiring process and any necessary onboarding procedures.

Contact Information

For more information about this position or to submit your application, please visit WOWO ASIAN HOMESTYLE COOKING at 93 West Street, Corner Brook, NL, A2H 2Y6. You may also inquire by phone during business hours to speak with a manager about the application process.

Equal Opportunity Employer

WOWO ASIAN HOMESTYLE COOKING is an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on race, ethnicity, gender, age, religion, or any other protected characteristic. All qualified candidates are encouraged to apply.