Sales Supervisor at SIMS Nigeria Limited
COMPANY OVERVIEW
At SIMS Nigeria Limited, we specialize in the distribution and sales of electronic products from major brands such as SAMSUNG, ROYAL, PARSUN and POWERMATIC.
Our business started out in 1987 and since then we have succeeded in carving a niche for ourselves in the home appliances market in Nigeria. We operate a number of branches that cut across most of Nigeria’s geopolitical zones; in major cities such as Lagos, Port Harcourt, Onitsha, Enugu, Kano and Abuja.
Our longstanding reputation has earned us a status as Nigeria’s lead player in the electronics industry and as a result, we decided to go further by partnering with SAMSUNG to establish a local manufacturing line for its air conditioners and refrigerators in 2004. This, coupled with our state-of-the-art service centre that caters to consumers who buy our products, ensures that our customers enjoy the best quality of service from us and the best performance possible from their electronics.Job Summary
We are looking for a proactive and results-oriented Sales Supervisor to lead and manage the secondary sales team.
The ideal candidate will be responsible for driving sales performance, ensuring excellent customer service, supervising daily sales operations, and supporting the achievement of organizational revenue goals.
Key Responsibilities
Supervise and coordinate the daily activities of the secondary sales team to ensure efficiency and productivity.
Drive sales growth by setting targets and monitoring team performance.
Ensure excellent customer service and a positive customer experience at all times.
Monitor sales transactions.
Handle and resolve customer complaints in a professional manner.
Train, coach, and mentor secondary sales staff to improve performance and product knowledge.
Ensure proper stock management, inventory control, and product availability.
Ensure attractive product displays in line with company merchandising standards.
Prepare and submit periodic sales and performance reports.
Ensure compliance with company policies and procedures.
Requirements
Minimum of HND / BSc / BA in Business Administration, Marketing, or any related field.
3–5 years of experience in sales, with at least 1–2 years in a supervisory role.
Strong leadership and team management skills.
Proven track record of meeting or exceeding sales targets.
Excellent leadership, communication and interpersonal skills.
Good problem-solving and decision-making abilities.
Strong organizational and time management skills.
Proficiency in Microsoft Office and sales reporting tools.