Outdoor Lounge Manager at Blu Atlantic Hotel

Blu Atlantic Hotel is a luxurious 50 rooms hotel with beautiful architectural masterpiece and finest serenity and ambience. This hotel edifice is built with state of the art facilities and quality and modern infrastructure to compete with current technological trends. Blu Atlantic Hotel is one of the leading hotels in the heart of Lekki with best service delivery.Role Objective

The Outdoor Lounge Manager is responsible for the seamless execution of service in an open-air environment.
They must balance the "vibe" and aesthetic of the venue with rigorous operational standards, ensuring the lounge remains a premier destination for both residents and international travelers.

Core Responsibilities
Strategic Operations & Atmosphere:

Venue Readiness: Ensure all outdoor elements (pools, fire pits, cabanas, and terraces) are set to luxury standards daily.
Climate Management: Act as the primary decision-maker for weather-related transitions, ensuring guest comfort and asset protection during rain, wind, or extreme heat.
Entertainment Coordination: Collaborate with DJs or live performers to maintain the specific "energy" of the lounge throughout day and night shifts.

Talent & Cultural Leadership:

Team Development: Lead a diverse team of servers and bartenders, fostering a culture of excellence and mutual respect.
Training: Implement international service standards while respecting local customs and communication styles.
Labor Efficiency: Manage complex scheduling that accounts for seasonal peaks and fluctuations in guest volume.

Guest Relations & Networking:

Community Integration: (High priority for Local candidates) Leverage local networks to drive "resident" traffic and handle local regulatory/vendor relationships.
International Appeal: (High priority for Expatriate candidates) Utilize global hospitality trends and multi-language skills to cater to high-net-worth international tourists.
VIP Management: Oversee the guest list and table reservations, ensuring high-touch service for regular patrons and celebrities.

Financial & Inventory Oversight:

Cost Control: Monitor beverage par levels and reduce breakage (often higher in outdoor settings).
Revenue Management: Maximize "per-head" spend through strategic upselling of premium bottle service and signature outdoor dining menus.

Key Performance Indicators (KPIs)

Guest Satisfaction Scores: (TripAdvisor, Revinate, or internal surveys).
Revenue vs. Budget: Successful management of the P&L.
Employee Retention: Maintaining a motivated and stable service team.
Safety Compliance: Zero incidents regarding outdoor hazards or food safety.

Candidate Requirements
Experience:

Local Candidate Profile:  Strong knowledge of the local market, suppliers, and labor laws.
Expatriate Candidate Profile: Experience in major global hubs (e.g., Dubai, Ibiza, Mykonos, Miami).

Language:

Local Candidate Profile: Native fluency in the local language and proficient English.
Expatriate Candidate Profile: Multi-lingual (English plus 2+ other major languages).

Strengths:

Local Candidate Profile: Established connections with local VIPs and influencers.
Expatriate Candidate Profile: Expert knowledge of international luxury service trends.

Legal:

Local Candidate Profile: Full right to work; no visa sponsorship required.  

Professional Qualifications:

Education: Bachelor’s Degree in Hospitality Management or equivalent experience in 5-star environments.
Technical: Proficiency in POS systems (e.g., Micros, Simphony) and reservation software (e.g., SevenRooms, OpenTable).
Compliance: Deep understanding of health, safety, and alcohol licensing regulations.