Telephone Technician Position at Ambience Security System – Join Our Team in Edmonton, AB
Visa Note
Are you an international professional looking to build your career in Canada? Ambience Security System welcomes qualified candidates from around the world. While this employer is open to hiring international candidates, all applicants must confirm their visa/work permit eligibility directly with the employer before proceeding with the application process.
About the Company
Ambience Security System is a leading telecommunications and security service provider based in Edmonton, Alberta. With a strong commitment to quality service and customer satisfaction, our company has established itself as a trusted partner for both residential and commercial clients across the region. We value diverse perspectives and skills, making us an ideal employer for newcomers to Canada.
Job Overview
We are seeking experienced Telephone Technicians to join our growing team in Edmonton, Alberta. This permanent, full-time position offers competitive compensation and opportunities for professional growth within the telecommunications industry. As a key member of our technical team, you will be responsible for installing, maintaining, and repairing various telephone and telecommunications systems.
Position Details
Job Title: Telephone Technician
Company: Ambience Security System
Location: Edmonton, AB T6E 5P2
Work Location: On site
Salary: $38.50 per hour
Hours: 32 to 40 hours per week
Employment Type: Permanent, Full-time
Vacancies: 2 positions available
Start Date: As soon as possible
Work Schedule
This position requires flexibility in scheduling, with availability needed during morning, day, evening, and weekend shifts. The exact schedule will be determined based on operational needs and client requirements. Our technicians work on-site at various locations throughout Edmonton and surrounding areas, providing essential telecommunications services to our diverse client base.
Required Experience
Candidates must demonstrate proven experience in the following areas:
- Telephone system installation, maintenance, and repair
- Telecommunication system troubleshooting and service
- Telecommunication service testing and quality assurance
- Telecommunications equipment operation and maintenance
- Working with both analog and digital telephone systems
Key Responsibilities
As a Telephone Technician at Ambience Security System, your primary responsibilities will include:
System Maintenance and Testing
You will be responsible for inspecting and testing cable signals and associated telecommunications equipment. This includes verifying proper operation, identifying potential issues, and conducting routine maintenance to ensure optimal performance of all systems under your care.
Fault Diagnosis and Repair
Diagnosing and locating equipment faults is a critical aspect of this role. You will need to accurately determine the nature, cause, and location of trouble in telecommunications systems, including telephone lines, cables, and associated hardware. Once identified, you will adjust, replace, or repair defective components to restore service.
Equipment Installation
Installation of telephone equipment, wiring, and associated hardware is a key responsibility. This includes installing, arranging, removing, and maintaining various telecommunications components. You will also install electromechanical, analog, and digital trunking systems, circuits, and equipment in telecommunications central offices and switching centers.
Customer Service Testing
Operating computerized testing systems to conduct service tests on customer lines and equipment is an essential part of ensuring quality telecommunications service. You will analyze test results and make necessary adjustments to switching systems, networks, associated equipment, and software to maintain optimal performance.
Technical Documentation
Completing and maintaining accurate test and service reports is crucial for quality control and service improvement. These documents help identify trends in system performance, track maintenance activities, and provide valuable information for future system upgrades and improvements.
Team Coordination
When complex issues arise that require specialized expertise, you will initiate the dispatch of appropriate repair personnel. Additionally, you may have opportunities to instruct apprentices and junior technicians, sharing your knowledge and experience to help develop the next generation of telecommunications professionals.
Physical Work Requirements
This position requires the ability to climb and work aloft on poles, ladders, or other support structures. You will also need to connect, disconnect, and relocate cable outlets as needed for installations or service upgrades. Physical fitness and comfort working at heights are essential qualifications for this role.
Internet Services Installation
As telecommunications technology evolves, you will be responsible for installing cable modems and software to enable Internet access for customers. This includes ensuring proper connectivity, configuring settings, and verifying that all components are functioning correctly to provide reliable high-speed internet service.
Infrastructure Maintenance
Repairing or replacing faulty cables, power supplies, and amplifiers is a regular part of maintaining the telecommunications infrastructure. You will identify failing components, source appropriate replacements, and perform the necessary repairs to maintain system reliability and service quality.
Compensation and Benefits
Ambience Security System offers competitive compensation at $38.50 per hour for this full-time position. While specific benefits packages are not detailed in this posting, our company is committed to providing comprehensive compensation that includes opportunities for professional development, advancement within the organization, and a supportive work environment that values diversity and inclusion.
Who Can Apply
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada
- Other candidates, with or without a valid Canadian work permit
International candidates are encouraged to apply, but must confirm their visa/work permit eligibility directly with the employer before proceeding with the application process.
How to Apply
Who can apply for this job?
The employer accepts applications from:
Canadian citizens and permanent or temporary residents of Canada
other candidates, with or without a valid Canadian work permit
About Edmonton, AB
Edmonton, the capital city of Alberta, offers a high quality of life with affordable housing, excellent healthcare facilities, and a strong economy. The city boasts a diverse population and a welcoming atmosphere for newcomers. With its beautiful river valley parks, vibrant arts scene, and numerous cultural festivals, Edmonton provides an excellent environment for both professional growth and personal fulfillment.
Career Growth Opportunities
As a Telephone Technician with Ambience Security System, you will have opportunities for professional development and advancement within the telecommunications industry. Our company values internal promotion and provides training programs to help technicians expand their skills and advance to more specialized roles or supervisory positions.
Why Join Our Team
We offer a supportive work environment that respects diverse backgrounds and experiences. Our team members enjoy the satisfaction of providing essential services to the community while building meaningful careers in a growing industry. We believe in fostering a workplace culture that encourages continuous learning, innovation, and professional excellence.
Application Process
To apply for this position, please submit your resume highlighting your experience with telephone systems and telecommunications equipment. Be sure to include any relevant certifications, education, and specific skills that make you an ideal candidate for this role. Shortlisted candidates will be contacted for interviews to assess their technical knowledge and problem-solving abilities.
Equal Opportunity Employer
Ambience Security System is an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from qualified individuals of all backgrounds, experiences, and perspectives. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic.
Job Reference
Job Bank #3504732