Server – Food and Beverage Services at Nomi Resort
Visa Note
Nomi Resort welcomes applications from international candidates. While this job opportunity is open to those with or without valid Canadian work permits, applicants must confirm their visa/work permit eligibility directly with the employer before proceeding with the application process.
About Nomi Resort
Nomi Resort is a premier hospitality establishment located in the beautiful Peterborough area of Ontario. Our resort is committed to providing exceptional guest experiences through outstanding service, quality food and beverages, and a welcoming atmosphere. We are currently seeking dedicated servers to join our food and beverage services team.
Job Overview
We are looking for enthusiastic and professional individuals to join our team as Servers in our food and beverage department. This position offers an excellent opportunity for career growth within the hospitality industry, with the potential to advance from part-time to full-time employment.
Location and Working Environment
The position is located at Nomi Resort in Harcourt, Ontario (K0L 1X0). Our resort offers a beautiful working environment with on-site housing options available for interested candidates. The workplace is characterized by a positive team atmosphere and a commitment to excellence in customer service.
Compensation and Schedule
Server positions at Nomi Resort offer competitive hourly wages ranging from $20.00 to $25.00 per hour, with compensation subject to negotiation based on experience and qualifications. The position involves working 30 to 38 hours per week across morning, evening, and weekend shifts.
Employment Terms
This is a permanent employment position that begins on a part-time basis with the opportunity to transition to full-time employment as performance and business needs dictate. The position is available to start as soon as possible.
Required Qualifications
To be considered for this position, applicants must possess the following educational qualifications:
Education Requirements
Candidates must hold a Food and Beverage Server Trade Certificate. Additionally, certification in Smart Serve (alcohol service certification), Workplace Hazardous Materials Information System (WHMIS), Food and Beverage Server Training, and Food Safety are mandatory requirements for this role.
Experience Requirements
Previous experience operating a point of sale (POS) system is required. While not explicitly stated, prior experience in food and beverage service, particularly in a resort or fine dining environment, would be considered an asset.
Legal Requirements
Applicants must be of legal age to mix and serve alcoholic beverages in Ontario. This is a non-negotiable requirement due to the nature of the position.
Key Responsibilities
As a Server at Nomi Resort, your responsibilities will include:
Customer Service Excellence
Providing exceptional customer service to all guests is at the core of this role. You will greet patrons, present menus, make recommendations, and answer questions regarding food and beverages. You will also assist clients and guests with special needs to ensure their dining experience is enjoyable and memorable.
Order Processing
Taking accurate orders from guests and relaying them efficiently to kitchen and bar staff is a critical responsibility. You must ensure orders are processed correctly and in a timely manner to maintain guest satisfaction.
Food and Beverage Service
Serving food and beverages to guests according to established standards and procedures. This includes preparing and serving specialty food at customers’ tables, ensuring presentation meets resort quality standards.
Menu Knowledge
Developing thorough knowledge of the menu, including daily specials, ingredients, preparation methods, and potential allergens. You will be expected to describe menu items to customers and provide recommendations based on their preferences and dietary needs.
Alcohol Service Compliance
Enforcing provincial/territorial liquor legislation and regulations when serving alcoholic beverages. This includes checking identification, refusing service to intoxicated persons, and ensuring responsible alcohol service practices are followed at all times.
Payment Processing
Presenting bills to customers and accepting payment in various forms including cash, credit or debit cards, travellers cheques, or room billings. You will be responsible for accurately balancing cash and recording sales at the end of each shift.
Wine Expertise
Providing knowledgeable descriptions and recommendations regarding wine selections. This may include describing different varietals, regions, food pairings, and serving temperatures to enhance the guest experience.
Complaint Resolution
Addressing customers’ complaints or concerns in a professional and timely manner. You will work to resolve issues to the guest’s satisfaction while maintaining resort standards and policies.
Table Maintenance
Maintaining clean and orderly dining areas by clearing and cleaning tables, trays, and chairs between guests. Ensuring the dining environment meets cleanliness and sanitation standards at all times.
Benefits Package
Nomi Resort offers a comprehensive benefits package to eligible employees, including:
Health Benefits
Access to dental plan, health care plan, and vision care benefits to support your overall well-being and health needs.
Financial Benefits
Gratuities are included as part of your compensation, providing additional income opportunities beyond your base hourly wage.
Professional Development
Learning and training opportunities paid by the employer to help you develop new skills and advance your career in the hospitality industry.
Housing Options
On-site housing options may be available for interested employees, offering convenient accommodation close to your workplace.
Wellness Program
Participation in a wellness program designed to support physical and mental health through various activities and resources.
Who Can Apply
The employer accepts applications from the following candidates:
- Canadian citizens and permanent or temporary residents of Canada
- Other candidates, with or without a valid Canadian work permit
All applicants are encouraged to confirm their eligibility for employment in Canada directly with the employer.
How to Apply
To apply for this Server position at Nomi Resort, please follow these steps:
- Prepare your resume highlighting your relevant experience, education, and certifications
- Gather copies of your required certificates (Food and Beverage Server Trade Certificate, Smart Serve, WHMIS, Food and Beverage Server Training, Food Safety Certificate)
- Submit your application through the appropriate channels as specified by Nomi Resort
- Be prepared to discuss your availability for morning, evening, and weekend shifts
- If selected for an interview, be ready to demonstrate your knowledge of food and beverage service and your customer service skills
This position represents an excellent opportunity for individuals seeking to establish or advance their career in the hospitality industry, particularly for those immigrating to Canada or looking to relocate to the Peterborough area. The combination of competitive compensation, benefits, and potential for career growth makes this an attractive opportunity for motivated service professionals.