Food Service Supervisor Position at Sodexo Live! at the Vancouver Convention Centre – Join Our Dynamic Team in Vancouver
Visa Note
This employer welcomes applications from international candidates, including those without a valid Canadian work permit. However, all applicants must confirm their visa/work permit eligibility directly with the employer before applying. The Vancouver Convention Centre is committed to diversity and inclusion in its workforce.
Job Details
Sodexo Live! at the Vancouver Convention Centre is seeking a skilled Food Service Supervisor to join our dynamic team in Vancouver, British Columbia. This is an excellent opportunity for food service professionals looking to advance their careers in one of Canada’s most vibrant cities. The position offers competitive compensation at $28.90 per hour for 30-40 hours per week with permanent, full-time employment.
About the Company
Sodexo Live! is a leading food and facilities management company that provides exceptional experiences at major venues and events worldwide. At the Vancouver Convention Centre, we pride ourselves on delivering high-quality culinary services to international visitors, conference attendees, and local guests. Our diverse team reflects Vancouver’s multicultural population, creating an inclusive work environment for professionals from all backgrounds.
Location Benefits
Vancouver, British Columbia consistently ranks as one of the most livable cities in the world. With its stunning natural beauty, diverse cultural communities, and thriving economy, Vancouver offers an exceptional quality of life. The city’s mild climate, access to outdoor recreation, and world-class amenities make it an ideal destination for immigrants relocating to Canada.
Work Environment
The Vancouver Convention Centre is located at 1055 Canada Place in downtown Vancouver, with postal code V6C 0C3. As a Food Service Supervisor, you’ll work in a state-of-the-art facility that hosts major international conferences, exhibitions, and events throughout the year. Our on-site location provides convenient access to public transportation and downtown amenities.
Position Summary
The Food Service Supervisor plays a crucial role in ensuring the smooth operation of our food service department. This position involves supervising and coordinating staff who prepare and portion food, maintaining quality control standards, and addressing customer concerns. The ideal candidate will have experience with alcoholic beverage service and a passion for delivering exceptional dining experiences.
Key Responsibilities
As Food Service Supervisor, you will be responsible for establishing methods to meet work schedules and supervising staff activities across various team sizes, from 1-2 people to groups of more than 20. You’ll train staff in job duties, sanitation, and safety procedures while ensuring that all food and service meet our quality control standards. Your role will include addressing customer complaints, maintaining records of stock and sales, and preparing reports for management.
Staff Management
You’ll supervise and coordinate activities of staff who prepare and portion food, including food and beverage servers, food service counter attendants, and food preparers. Your leadership will be essential in establishing work schedules for various team sizes and ensuring that all team members understand their responsibilities and perform their duties efficiently.
Quality Assurance
Maintaining high standards of food safety and quality is paramount. You’ll ensure that food and service meet quality control standards, supervise the assembly of trays, and check the delivery of food trolleys. Your knowledge of culinary genres will help you maintain the excellent reputation of our food service operations.
Administrative Duties
The position requires meticulous attention to detail in maintaining records of stock, repairs, sales, and wastage. You’ll prepare and submit regular reports to management, analyze operational data, and implement improvements to enhance efficiency and customer satisfaction.
Qualifications and Requirements
To be considered for this position, candidates must possess a Safe Food Handling certificate and Serving It Right Certificate. Experience with alcoholic beverages is required. While formal education beyond these certifications is not specified, proven experience in food service supervision is essential.
Essential Skills
Successful candidates will demonstrate strong leadership abilities, effective communication skills, and the ability to work in a fast-paced environment. Knowledge of food safety regulations, staff training techniques, and quality control procedures is essential. Experience with various team sizes and diverse staff groups is highly valued.
Work Schedule
This permanent, full-time position requires flexibility in scheduling. The work schedule includes early morning, morning, day, evening, and night shifts, with weekend availability required. The position also includes on-call responsibilities and opportunities for overtime, providing additional earning potential.
Compensation and Benefits
We offer a competitive hourly wage of $28.90, significantly above the industry standard for this role. Our comprehensive benefits package includes health care coverage, financial benefits, and other valuable perks designed to support your well-being and work-life balance.
Health Benefits
Our health benefits package includes dental plan coverage, paramedical services coverage, and vision care benefits. These comprehensive health services ensure you and your family have access to quality healthcare while working with Sodexo Live!
Additional Benefits
As a full-time employee, you’ll be eligible for group insurance benefits, participation in our wellness program, and other benefits that enhance your overall compensation package. Our wellness program promotes healthy lifestyles through various activities and resources available to all employees.
Who Can Apply
The employer accepts applications from Canadian citizens and permanent or temporary residents of Canada. Additionally, we welcome applications from other candidates, with or without a valid Canadian work permit. All international applicants should confirm their visa/work permit eligibility directly with the employer before applying.
How to Apply
To apply for this Food Service Supervisor position, please submit your application through the appropriate channels as specified by Sodexo Live! at the Vancouver Convention Centre. Be sure to highlight your relevant experience in food service supervision, your certifications (Safe Food Handling and Serving It Right), and any experience with alcoholic beverage service.
Application Requirements
When applying, include your resume with detailed work experience, copies of your required certificates, and any additional qualifications that make you an ideal candidate for this position. If you’re an international applicant, include information regarding your work permit status or immigration plans for Canada.
Interview Process
Selected candidates will be invited for an interview process that may include practical demonstrations of food service supervision skills, scenario-based questions, and discussions about your approach to team leadership and quality control. The interview process is designed to assess both your technical abilities and your suitability for our team culture.
Start Date
This position starts as soon as possible, offering a great opportunity for immediate employment. With two vacancies available, qualified candidates can expect a streamlined hiring process to fill these exciting positions at the Vancouver Convention Centre.
Career Growth Opportunities
Sodexo Live! is committed to the professional development of its employees. This Food Service Supervisor position offers excellent opportunities for career advancement within our organization. With ongoing training programs and clear pathways to senior management roles, this position can be a stepping stone to a long-term career in the hospitality industry.
Company Culture
At Sodexo Live!, we foster a supportive and inclusive workplace culture that values diversity and encourages professional growth. Our team at the Vancouver Convention Centre consists of individuals from various cultural backgrounds, creating a dynamic and enriching work environment that reflects Vancouver’s multicultural society.
About Vancouver
Vancouver offers an exceptional quality of life with its stunning natural scenery, diverse neighborhoods, and world-class amenities. The city’s mild climate, access to outdoor recreation opportunities, and vibrant cultural scene make it an ideal destination for immigrants and professionals relocating to Canada. The city’s strong economy and growing job market in the hospitality sector provide excellent career opportunities.