Food Counter Attendant Position at Tim Hortons – Join Our Team in Winnipeg!

Visa Note

Tim Hortons is open to hiring international candidates for this position. However, applicants must confirm their visa/work permit eligibility directly with the employer before applying. If you are an immigrant or planning to relocate to Canada, this could be an excellent opportunity to start your Canadian career.

About Tim Hortons

Tim Hortons is a beloved Canadian institution and one of the country’s largest quick-service restaurant chains. Founded in 1964, Tim Hortons has become an integral part of Canadian culture, serving millions of customers daily. The company is known for its commitment to quality, customer service, and community involvement. As a Food Counter Attendant at Tim Hortons, you’ll become part of a team that prides itself on delivering exceptional service and creating a welcoming environment for all customers.

Job Overview

We are seeking a friendly and motivated Food Counter Attendant to join our team in Winnipeg, Manitoba. This is a permanent, full-time position offering competitive pay at $16.10 per hour for 40 hours of work per week. The ideal candidate will be passionate about customer service, food safety, and teamwork. Previous experience in the food service industry is an asset but not required, as we provide comprehensive training to all new team members.

Location Details

This position is located at our Tim Hortons branch in Winnipeg, Manitoba (postal code R2V 4J6). Winnipeg is Manitoba’s capital and largest city, offering a vibrant multicultural community, affordable living, and numerous opportunities for newcomers to Canada. The city boasts a diverse population and is known for its friendly residents and welcoming atmosphere, making it an excellent place for immigrants to start their new life in Canada.

Work Schedule

As a Food Counter Attendant, you will work a flexible schedule that may include early morning, morning, day, evening, and weekend shifts. The specific schedule will be determined based on business needs and your availability. This position requires a commitment to working weekends and holidays, as these are typically our busiest times. We offer consistent hours and the opportunity to build a stable work routine within a well-known Canadian brand.

Key Responsibilities

As a Food Counter Attendant at Tim Hortons, your primary responsibilities will include:

Customer Service Excellence

You will be the face of Tim Hortons, greeting customers with a warm smile and providing friendly, efficient service. This involves taking customer orders accurately, processing payments, and ensuring each customer receives their order promptly and correctly. Your ability to create positive interactions will contribute significantly to the overall customer experience and satisfaction.

Food Preparation and Safety

You will be responsible for preparing food items according to Tim Hortons’ strict quality and safety standards. This includes portioning and wrapping foods, using manual and electrical appliances to clean, peel, slice, and trim foodstuffs. Maintaining food safety protocols is essential to ensure the well-being of our customers and uphold the high standards that Tim Hortons is known for.

Inventory Management

Keeping accurate records of the quantities of food used is a critical aspect of this role. You will monitor inventory levels, report shortages to management, and assist with restocking refrigerators and salad bars to ensure that we always have the supplies needed to meet customer demand. This attention to detail helps minimize waste and optimize our operations.

Food Station Maintenance

Maintaining clean and organized food stations is essential for both food safety and efficiency. You will be responsible for keeping your work area tidy, sanitizing surfaces regularly, and ensuring that all equipment is functioning properly. A clean and well-maintained station not only meets health code requirements but also contributes to a positive working environment.

Team Collaboration

Working effectively as part of a team is crucial in a busy food service environment. You will coordinate with kitchen staff, supervisors, and fellow counter attendants to ensure smooth operations during peak hours. Clear communication and teamwork help us provide consistent service and maintain a positive workplace culture.

Qualifications and Requirements

While previous experience in the food service industry is considered an asset, it is not required for this position. We value individuals who demonstrate strong work ethic, reliability, and a commitment to customer service. Basic math skills are important for handling transactions accurately. The ability to stand for extended periods and lift light to moderate weights (up to 25 pounds) is necessary for the physical demands of the role.

Language Requirements

Effective communication skills in English are essential for this role, as you will interact with customers and team members daily. While fluency in other languages is not required, it can be an asset in Winnipeg’s diverse multicultural environment. If English is not your first language, don’t let this discourage you from applying – we support language development and provide training to help all team members succeed.

Education Background

No formal education beyond high school is required for this position. However, we value individuals with a strong educational foundation and a willingness to learn. If you are an immigrant with credentials from your home country, this role can provide an excellent opportunity to gain Canadian work experience while you pursue further education or career advancement opportunities.

Why Choose Tim Hortons?

Tim Hortons offers numerous benefits for employees, including:

Competitive Compensation

We offer a competitive hourly wage of $16.10, which is above the Manitoba minimum wage. As a full-time employee, you can expect consistent hours and a regular paycheck. Many Tim Hortons locations also offer opportunities for overtime pay during busy periods, providing additional earning potential for motivated team members.

Career Development

Tim Hortons is committed to the growth and development of its employees. We provide comprehensive training programs and numerous opportunities for advancement. Many successful Tim Hortons managers started as counter attendants or crew members. If you’re looking to build a long-term career in Canada, Tim Hortons can provide a clear pathway for professional growth.

Supportive Work Environment

We pride ourselves on creating a positive and inclusive workplace culture where all team members feel valued and respected. As an immigrant, you’ll find support from both management and fellow employees as you adapt to the Canadian workplace. Our team-oriented approach ensures that everyone has the resources they need to succeed.

Community Connection

Tim Hortons has deep roots in Canadian communities and actively supports local initiatives. As an employee, you’ll have the opportunity to participate in community events and charitable activities, helping you build connections and establish yourself within your new community. This social integration is valuable for immigrants building their new life in Canada.

Immigrant Support

We understand that transitioning to a new country comes with unique challenges. Tim Hortons is committed to supporting immigrant employees through:

Cultural Orientation

We provide cultural orientation to help you understand Canadian workplace norms and customer expectations. This support includes training on communication styles, workplace etiquette, and customer service practices that may differ from those in your home country.

Language Support

While basic English skills are required, we offer resources to help you improve your language proficiency. This may include access to language learning materials, conversation practice with colleagues, and referral to community language programs. Stronger language skills can open doors to additional opportunities within the company and beyond.

Recognition of International Experience

We value the diverse perspectives and experiences that immigrant team members bring to our workplace. While formal recognition of international credentials may require additional steps, we are committed to finding ways to leverage your unique background and skills to benefit both you and our team.

How to Apply

Tim Hortons accepts applications from diverse candidates, including:

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit

To apply for this Food Counter Attendant position, please visit your nearest Tim Hortons location in Winnipeg and ask for an application form. You may also apply through the Job Bank website using reference number 3522064. When applying, be prepared to provide identification and work authorization documents if you are not a Canadian citizen or permanent resident.

For more information about this position or to confirm visa/work permit eligibility, please contact the hiring manager directly at the Winnipeg location. Tim Hortons is an equal opportunity employer committed to diversity and inclusion in the workplace.

Next Steps

If you are selected for an interview, you will be contacted to arrange a convenient time. The interview process may include a practical demonstration of your food service skills and a discussion of your availability and work history. Be prepared to discuss your customer service experience, even if it was gained in informal settings or in your home country.

We encourage all qualified candidates, including immigrants and newcomers to Canada, to apply for this exciting opportunity. Tim Hortons offers a supportive environment where you can build valuable Canadian work experience while contributing to a beloved Canadian brand. We look forward to welcoming you to our team!