Manager, Retail at Stanbic IBTC
Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars – Corporate and Investment Banking, Personal and Business Banking and Wealth Management.
Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nigeria with that of IBTC Chartered Bank PLC. Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking and wealth and investment banking in Nigeria.
We offer all our clients a wide range of personal & commercial banking products through over 180 branches spread across every state in Nigeria and our online banking platforms.
We offer current, savings, and domiciliary accounts; personal loans, vehicle and asset finance; MasterCard debit cards, Visa credit cards; home loans; internet banking; small and medium scale enterprise (SME) loans and the award-winning *909# MobileMoney.
We cater for both individuals and businesses through carefully designed retail and business banking products. We also offer self-service channels powered by sophisticated technology to bring convenient banking to customers.
Our clients can also get custodial services through Stanbic Nominees Nigeria Limited, our custody arm and non-pension asset custodian, acting in a nominee capacity for clients’ transactions in securities and other investments.
We are a key player in financial inclusion and are poised to take banking to the doorsteps of our customers; taking care of the banking needs of different categories of persons and businesses.
Responsible for the sales target in Premium and Policy count in your region and to deliver profitable revenue streams to the Business and Group. The Job holder will manage the existing Agencies as well as engage new agencies in furtherance
Identify and develop new markets and develop strategies to penetrate and deepen our presence within the identified markets.
Recruitment and training of Agency Sales Manager/Insurance Advisors in area of coverage.
Ensure Customer retention through servicing and renewal of policies and ensure a persistency ratio of a minimum of 75%
Ensure timely delivery of insurance needs to customers in a way that supports excellent customer experience.
Qualifications
Minimum of a B.sc in any discipline
Professional qualification in insurance would be an added advantage
Minimum of a 6-10 years' experience in the Insurance industry
Sales and relationship management
Behavioural Competencies:
Developing Expertise
Resolving Conflict
Upholding Standards
Providing Insights
Generating Ideas
Team Working
Empowering Individuals
Convincing People
Technical Competencies:
Insurance Principles
Client Retention
Client Understanding
Ability to grasp business models within the insurance space
Business Acumen (Audit)
Cross and Up-Selling
Loan Processing
Product and Services Knowledge
Product Knowledge (Consumer Banking)
Risk Identification
Sales Planning and Reporting