Franchise Manager (Lagos) at Berger Paints Nigeria Plc
Founded on the 9th Day of January, 1969, Berger Paints Nig. Plc is a leader in the manufacturing, development, distribution and sale of paints and coatings to professional, Industrial, commercial and retail customers in Nigeria. We operate in 5 business segements; Decorative, Industrial coatings, Marine and Protecton coatings, Automotive/Vehicle refinishes and Wood Preservers and finishes. Our portfolio includes well known brands such as Luxol,Texcote and Superstar.
The company operates its manufacturing plant and main distribution centre from Lagos Nigeria. With 18 depots, colour world centres and a countrywide distribution network of dealers/distributors in strategic locations spread throughout the country, Berger Paints Nig.Plc remains at the forefront of the paint and allied industry in Nigeria. We are committed to manufacturing and supplying quality products; towards this end we acquired and actively maintain the ISO 9001.2008 Quality Management System Certification.
In 2012, Berger Paints Nig.Plc entered into a partnership arrangement with the biggest paint company in South Korea, KCC to jointly serve the Nigerian paint and coating market. The partnership will afford our customers the quality and durability that Marine and protective market have found synonymous with the KCC brands.Responsibilities
Develops and executes business strategies to expand franchise operations, generates leads, drives growth, and constantly seeks ways to improve customer satisfaction.
Interviews potential franchisees and reviews applications to determine eligibility.
Recruits new franchisees based on financial resources, business experience, and personal characteristics, and provides support in the development of a business plan.
Develops and implements training programs for new franchisees.
Develops key performance indicators (KPIs) for franchise outlets to measure business results and customer satisfaction.
Develops and monitors the administration of franchise SOPs, procedures, mechanisms, and manuals to manage compliance with franchise agreements, company standards, values, and business ethics.
Reviews financial statements to ensure franchisees are meeting the financial and operational targets of performance.
Works with the marketing team in the development of promotional plans for new products and services to ensure effectiveness in increasing brand recognition and sales in the region.
Reviews contracts, processes renewals, and enforces licensing expectations.
Performs business and competitive analysis and projections to assess the health of franchise outlets monthly.
Troubleshoots and provides supervisory support in solving business problems as needed.
Requirements
Interested candidates should possess relevant qualifications with 5 – 9 years experience.