Floor Sales Executive at SIMS Nigeria Limited
COMPANY OVERVIEW
At SIMS Nigeria Limited, we specialize in the distribution and sales of electronic products from major brands such as SAMSUNG, ROYAL, PARSUN and POWERMATIC.
Our business started out in 1987 and since then we have succeeded in carving a niche for ourselves in the home appliances market in Nigeria. We operate a number of branches that cut across most of Nigeria’s geopolitical zones; in major cities such as Lagos, Port Harcourt, Onitsha, Enugu, Kano and Abuja.
Our longstanding reputation has earned us a status as Nigeria’s lead player in the electronics industry and as a result, we decided to go further by partnering with SAMSUNG to establish a local manufacturing line for its air conditioners and refrigerators in 2004. This, coupled with our state-of-the-art service centre that caters to consumers who buy our products, ensures that our customers enjoy the best quality of service from us and the best performance possible from their electronics.Job Summary
The ideal candidate must be responsible for delivering a transformational retail customer experience, building our brand one customer at a time and ultimately driving our business through sales.
Key Responsibilities
Deliver exceptional in-store customer experiences that reflect the brand’s values and drive sales growth.
Professionally manage and resolve concerns from irate or dissatisfied customers.
Engage showroom visitors, provide product information, and convert walk-ins to sales.
Address post-purchase issues and ensure swift resolution of customer complaints.
Consistently meet or exceed assigned sales targets and performance metrics.
Ensure strict compliance with established standard operating procedures in all activities.
Required Qualifications, Experience & Skills
Minimum of a 2nd class HND / B.Sc / BA Degree in any discipline.
1 – 3 years work experience (Previous Retail Sales experience will be an advantage)
Female (for gender balance)
Team player
Must demonstrate exceptional selling skills
Excellent communication & interpersonal skills
Must demonstrate a strong commitment to service and genuine curiosity and interest in people.