Customer Service & Verification Officer – Abuja at Smash Technology

Smash Technology is a tech group of companies focused on employing technology to service its clients locally and globally. Initially, the brand focused on Transport Investment across the country and beyond before pivoting into other viable sectors such as E-hailing, E-commerce, Food delivery, Booking platform, Virtual Office platforms, Travels, Real Estate, Social Networking among others. Smash Technology is a combination of almost a decade of visionary leadership, hard work, and dedication from many experienced and committed men and women who are aligned with the core purpose and goal of the brand.
Job Summary

We are seeking a proactive and detail-oriented Male Customer Service & Verification Officer with strong knowledge of cars and proven experience in vehicle verification.
The ideal candidate will also possess sales capabilities, with the ability to convert leads into sales while maintaining excellent customer service standards.

Key Responsibilities

Conduct thorough vehicle verification processes, ensuring accuracy and compliance.
Engage with clients professionally, providing excellent customer service at all times.
Convert incoming leads into successful sales.
Follow up on prospects and maintain strong client relationships.
Meet and exceed assigned sales and verification targets.
Provide accurate information about vehicles and verification processes to clients.
Maintain proper documentation and records of all verification and sales activities.

Requirements

Must be male.
Strong familiarity with cars and vehicle-related processes.
Proven experience in successful car verification.
Demonstrated ability to convert leads into sales.
Previous experience in sales and customer service roles.
Target-driven with a strong results-oriented mindset.
Good communication and interpersonal skills.
Ability to work in a fast-paced environment.

Work Structure:

Monday to Friday work schedule