Assistant Retail Supervisor at HRLeverage Africa

HRLeverage Africa is an HR, Outsourcing and Recruitment Service Provider. As a company, we deliver excellent spectrum of HR Business Solutions through a custom-built approach for organizations. We are a premium professional service firm domiciled in Africa and with our partnership with global organizations, we are able to leverage on technology to provide strategic Business solution.Job Summary

The successful candidate will support store supervision, staff coordination, and day-to-day retail operations while ensuring excellent customer experience.

Key Responsibilities

Support the Retail Supervisor in managing daily store operations
Assist in supervising sales staff and monitoring performance
Ensure excellent customer service standards at all times
Monitor stock levels and support inventory control
Handle and escalate customer complaints professionally
Track daily sales and assist with basic sales reporting
Ensure proper product display, cleanliness, and store organization
Assist with opening and closing procedures.

Requirements

Minimum of OND / HND / B.Sc.
At least 2 years’ experience in retail or a supervisory assistant role
Strong leadership and communication skills
Customer-focused and detail-oriented
Ability to work flexible hours, including weekends.