HR Manager – Lekki at Whip Smart Service Providers Limited

Whip-smart service provider Ltd has two offices across Nigeria (Lagos and Port-harcourt) with her head office in Lagos. We invest in recruiting and training most skilled, qualified care givers who will offer the best services to our clients in accordance to the company’s high standard. Our services are considerably more affordable to most healthcare providers. We ensure that clients receive the very best standard of care and support that match their care needs, preferences and lifestyle in their various homes. We are passionate about our clients right to receive the highest quality of care in the comfort, security and familiarity of their own homes. Our staff are carefully selected, medically tested and screened by special security company. We take personal and professional references and look for staff with previous experience in our line of business.Proposed Salary: ₦250,000 – ₦300,000 monthly
Working Schedule: Monday – Friday, 9:00 AM – 5:00 PM

Job Summary

We are seeking an experienced and strategic HR Manager to oversee the organisation's human resource operations and ensure effective people management. The successful candidate will be responsible for recruitment, employee relations, performance management, HR policy implementation and overall workforce administration.

The ideal candidate should possess strong leadership abilities, sound knowledge of HR practices and the capacity to support management in building a productive and well-structured workforce.

Key Responsibilities

Recruitment and Talent Management

Oversee recruitment, selection and onboarding processes.
Identify staffing needs and ensure timely recruitment of qualified candidates.
Develop effective recruitment and retention strategies.
Coordinate employee orientation and integration.

Employee Relations and Performance Management

Manage employee relations and address workplace concerns.
Oversee staff performance appraisals and evaluations.
Manage disciplinary procedures and ensure proper documentation.
Promote a positive and productive work environment.

HR Administration and Compliance

Develop, implement and review HR policies and procedures.
Maintain accurate employee records and personnel files.
Oversee leave management, attendance and staff documentation.
Ensure compliance with applicable labour laws and employment regulations.
Coordinate payroll administration in collaboration with the Accounts Department.

Training and Development

Identify employee training and development needs.
Coordinate staff training and capacity-building programmes.
Support employee development and succession planning.

Management and Strategic Support

Provide HR advice and recommendations to management.
Prepare HR reports and workforce updates.
Develop strategies to improve employee productivity and organisational effectiveness.
Oversee the implementation of HR policies across departments.

Requirements and Qualifications

Bachelor's degree or HND in Human Resource Management, Industrial Relations, Business Administration or a related field.
Minimum of 5 years of relevant HR experience, preferably with supervisory or managerial responsibility.
Professional certification such as CIPM, SHRM or HRCI is an advantage.
Strong knowledge of HR operations, recruitment and employee relations.
Good understanding of Nigerian labour laws and HR compliance.
Excellent leadership, communication and interpersonal skills.
Strong conflict resolution and decision-making abilities.
Proficiency in Microsoft Office and HR management systems.
Ability to work independently and provide strategic HR support.