Manager – Product ICT Solutions at MTN Nigeria

MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt. MTN paid $285m for one of four GSM licenses in Nigeria in January 2001. To date, in excess of US$1.8 billion has been invested building mobile telecommunications infrastructure in Nigeria. Since launch in August 2001, MTN has steadily deployed its services across Nigeria. It now provides services in 223 cities and towns, more than 10,000 villages and communities and a growing number of highways across the country, spanning the 36 states of the Nigeria and the Federal Capital Territory, Abuja. Many of these villages and communities are being connected to the world of telecommunications for the first time ever. The company\'s digital microwave transmission backbone, the 3,400 Kilometre Y\'elloBahn was commissioned by President Olusegun Obasanjo in January 2003 and is reputed to be the most extensive digital microwave transmission infrastructure in all of Africa. The Y\'elloBahn has significantly helped to enhance call quality on MTN network.
Mission

To establish MTN Nigeria as the leading enterprise digital transformation partner through a differentiated portfolio of cloud, managed security, and infrastructure solutions that drive scalable and sustainable revenue growth.

Description

Define and own the product roadmap for cloud, managed security, and managed infrastructure offerings, aligned to MTN's enterprise revenue diversification strategy.
Conduct market and competitive analysis to identify white space, pricing benchmarks, and emerging enterprise ICT needs across targeted segments.
Build the business case (TAM/SAM, pricing model, margin structure) for new product launches and enhancements, working with other EB teams. Work with technology partners (technology providers, security vendors, infrastructure OEMs) to co-develop and localize ICT solutions for the Nigerian market.
Define product requirements, service specifications, and SLAs in collaboration with Technology, IT, and Network teams.
Manage the end-to-end product lifecycle — from concept and business case, through launch, adoption tracking, and eventual retirement or refresh.
Work with internal stakeholders to develop pricing, packaging, and commercial models that make solutions easy for enterprise sales teams to position and close.
Act as subject matter expert for ICT solutions product within customer engagements and industry events.
Partner with Marketing on product launch campaigns, collateral, and market messaging.

Requirements
Education:

Bachelor’s Degree in Computer Science, Engineering, Business Administration, or related field.
Postgraduate qualification (MBA, MSc) is an advantage.
Product Management certification, Cloud certifications, Cybersecurity certifications, Project management certification (e.g., PMP, PRINCE2, Agile/Scrum).
Fluent in English

Experience:

6 – 13 years’ experience which includes:

Experience in product management, ICT solution development, or related commercial/technical roles, with at least 3 years in telecoms, ICT, cloud, or managed services environment.
Demonstrated experience launching, managing, and scaling B2B technology products or services — ideally within cloud services, managed security, managed infrastructure, or enterprise IT solutions.
Experience working with technology partners/vendors in a co-development, resale, or managed service capacity. Strong consultative selling, solution design, and negotiation skills.
Strong understanding of the enterprise/B2B ICT market in Nigeria (or Africa), including customer buying behavior, competitive landscape, and regulatory environment.
Shown leadership in the design and development of ICT solutions & Platforms, including Cloud Services, Managed Services, Cybersecurity Solutions, Data Centre Services, Unified Communications & Collaboration, IoT and Digital Solutions