Territory Growth Officer (TGO) at ProcessFlow Consulting

ProcessFlow Consulting Ltd is a recruitment and HR consulting firm that helps businesses identify, attract and connect with qualified talent. We support companies with tailored recruitment solutions across various industries and roles.The Territory Growth Officer (TGO) will be responsible for growing power-bank rentals across all Company locations in an assigned cluster. This includes working closely with Operators, driving local awareness, keeping stations visible and available, and finding new high-potential locations for expansion.

Key Responsibilities

Grow daily power-bank rentals across all assigned company locations
Meet and exceed company's rental target per location
Identify low-performing locations and take action to improve usage
Support Operators with community-level awareness and customer acquisition
Target markets, campuses, motor parks, transport hubs and other high-footfall areas
Coordinate simple local activations and partnerships that generate rentals
Visit assigned Operators regularly
Ensure Operators are available, actively promoting the company and assisting customers
Monitor Operator compliance with company processes and standards
Coach underperforming Operators and escalate persistent issues
Check station condition, power-bank availability and branding
Identify and quickly escalate operational issues affecting rentals
Ensure customers can easily find and access charging at every location
Recommend intervention or relocation where a location consistently underperforms
Identify high-footfall communities with strong demand for mobile charging
Source and assess potential Operators and locations
Build a pipeline of new locations within the cluster
Report rental performance, field activity and issues to the Head of Operations
Share regular field insights on Operators, customers, competitors and market opportunities
Keep evidence of field visits and agreed actions, and follow up until issues are resolved