Associate Manager – Quality Control at Shalina Healthcare

Shalina Healthcare is a market leader in making quality healthcare products affordable and available across Africa. We achieve this by sourcing from WHO-approved production facilities in India and China and by focusing on our first-class distribution expertise.

Shalina Healthcare is privately owned and part of the Shalina Group. We have been operating in Africa for more than thirty years. The Shalina Group is headquartered in Dubai and we have operating offices in Nigeria, Zambia, The Democratic Republic of Congo, Angola, Ghana, Republic of South Sudan, Kenya, Cameroon, Central African Republic, India and China. We employ over one thousand people worldwide. Shalina Group’s second business vertical is Shalina Resources, a minerals company located in Southern DRC.

Shalina Healthcare is a market leader and we offer a wide basket of more than two hundred and fifty products. We participate in both the prescription and over-the-counter categories in a broad range of therapeutic groups, including anti-malarials, antibiotics, anti-inflammatory and nutrition. Our range includes both generic and branded generic products. Shalina Healthcare also offers a range of consumer products in the hygiene segment, most notable with our brand Germol.

Our reputation as reliable manufacturers and distributors of healthcare products is reinforced every time we launch a new product into the market. It may be the first time the drug has been launched in the remote regions that we serve and we support this with regular continuing medical education campaigns for the doctors and nurses.

Over the last thirty years, Shalina’s reputation as a quality healthcare provider in Africa has been well accepted by the medical community, who has no hesitation in prescribing Shalina products to their patients. We work closely with the local communities to help people live longer and healthier lives. None of this would be possible without the immense contribution of our dedicated employees.About the job

The Quality Control Associate QC Manager is responsible for overseeing all quality control activities within the pharmaceutical manufacturing facility.
This includes ensuring that raw materials, in-process products, and finished goods meet established quality standards and regulatory requirements.
The role ensures compliance with Good Manufacturing Practices (GMP), regulatory guidelines, and company quality policies.

Key Responsibilities

Manage and supervise all Quality Control laboratory operations, including chemical, microbiological, and instrumental analysis.
Ensure testing of raw materials, packaging materials, in-process samples, and finished products in accordance with approved specifications and methods.
Review and approve laboratory results, certificates of analysis (CoA), and test reports.
Ensure compliance with regulatory requirements such as GMP, GLP, WHO, NAFDAC, and other applicable standards.
Oversee calibration, qualification, and maintenance of laboratory equipment.
Lead investigations on Out-of-Specification (OOS), Out-of-Trend (OOT), and deviations, and ensure proper documentation and closure.
Develop, review, and update Standard Operating Procedures (SOPs), specifications, and test methods.
Coordinate stability studies and ensure proper documentation and reporting.
Manage and mentor QC staff, including training and performance evaluation.
Ensure proper documentation practices and data integrity in line with regulatory expectations.
Support internal and external audits, including regulatory inspections.
Collaborate with Production, Quality Assurance, and other departments to ensure product quality and compliance.
Monitor laboratory inventory and ensure availability of reagents, chemicals, and consumables.

Qualifications & Requirements

Bachelor’s Degree in pharmacy, Chemistry, Biochemistry, Microbiology, or a related field (master’s degree is an advantage).
10–15 years of experience in pharmaceutical manufacturing, with at least 3–5 years in a managerial role.
Strong knowledge of GMP, GLP, and regulatory requirements (e.g., NAFDAC, WHO).
Experience with analytical instruments such as HPLC, GC, UV Spectrophotometer, etc.
Strong leadership, organizational, and problem-solving skills.
Excellent communication and report-writing skills.
High attention to detail and commitment to quality.

Key Competencies:

Leadership and Team Management
Analytical and Critical Thinking
Regulatory Compliance
Attention to Detail
Decision-Making Ability
Time Management.