Estate Management Personnel at Meritabode Nigeria Limited

Meritabode Nigeria Limited is a real estate company situated and registered in Nigeria with the Corporate Affairs Commission (CAC) with registration number RC 1014354. We are dedicated towards making a positive difference in the industry which we have achieved by engaging qualified hands who are passionate about what they do and a project team that maintains a strong foundation of trust and mutual respect through positive relationship with clients and stakeholders.Responsibilties

Attend to residents’ complaints, requests, and inquiries promptly and professionally
Serve as the first point of contact for all estate communication
Track and follow up on complaints until resolution
Ensure proper documentation of all issues, resolutions, and updates
Communicate estate updates, and directives to residents
Monitor general cleanliness, service quality, and basic estate standards
Escalate unresolved issues to management when necessary
Support administrative duties related to estate operations
Maintain strong customer satisfaction and professional relationship with residents

Requirements

Interested candidates should possess an HND qualification
7 – 8 years experience in Customer Service (estate/facility experience is an advantage)
Strong communication and interpersonal skills
Must be mature, professional, and well-organized
Good problem-solving and conflict resolution skills
Computer literate (MS Office, email communication)
Ability to multitask and work under pressure
Attention to detail and good record-keeping skills
Added advantage: Must be able to drive with a valid driver’s license.