Operations Manager at FoliXx Hospitality

FoliXx Hospitality is an organization whose grand purpose is to achieve global relevance among leaders in the hospitality guild, by unparalleled culture and service. We are a resolute people, committed to continuous excellent service delivery, our value systems are built upon: integrity, excellence, attitude, competence, and continuous improvement.
Description

FoLiXx Bukka is hiring an Operations Manager to act as the central control officer for the business — the person who keeps Procurement, Receiving, Stores, Batching, Kitchen, QC, FOH, Customer Service, Dispatch, Cashier, and Audit working as one synchronised engine.
This is not a manager-of-activities role. It is a senior operational control seat.
You protect sales, stock, cost, speed, product quality, customer experience, and reporting discipline — across every shift.
Folixx Hospitality Group operates against a N1 billion monthly group revenue target; Folixx Bukka is one of its largest contributors. You own the operational machine that delivers that number.

Responsibilties

End-to-end oversight of 18 operational units — from Procurement, Receiving, Stores, Batching and Kitchen through QC, FOH, Customer Service, Dispatch, Cashier, Audit, Hygiene, Maintenance, Security, HR rostering, and Sales interface.
Daily production readiness — high-moving items ready before peak, refill discipline, stock-out prevention.
Buyback execution, vendor performance, yield, portioning, waste, and recipe discipline across Batching and Kitchen.
]Customer experience across FOH, online orders, and last-mile dispatch — no complaint escapes your awareness.
Cashier accuracy, POS control, third-party reconciliation, and audit findings closure.
Weekly roster planning (latest Friday) and daily manpower control — no understaffing during peak.
Daily, weekly, and monthly business control reports to MD and HR Operations — numbers must tie.

Qualifications

Interested candidates should possess a Bachelor`s Degree with 4 years experience.