Administrative Assistant II – Retina Division, Westwood | UCLA
Los Angeles, California, Description The Department of Ophthalmology’s Retina Division is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include, but are not limited to: Perform patient check-in/out Collect co-pays and process patient payments Secure authorizations and referrals Schedule patient appointments Answer calls route as needed Track status of patients’ test or imaging Salary Range: $26.42-37.49 Hourly Qualifications Required: • Ability to communicate professionally and effectively with physicians and staff in a high volume setting. • Excellent organizational skills and ability to prioritize assignments • Skill in efficiently and accurately facilitating the patient appointment making process, including transportation arrangements and maintain sub-specialty physician schedules • Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center Preferred: • Skill in using a PC with associated programs including Word, Excel, and Email • Skill in demonstrating work experience with a database computer program • Knowledge of major medical insurance plans and types of coverage provided • Knowledge of medical terminology
