Sr. Manager, Procurement & Accounts Payable
Included Health is seeking a leader to rebuild and lead a more effective procurement and accounts payable operation. This person will own the future-state procurement operating model, strengthen our position in contract negotiations, and help create a process that gives the business speed and flexibility while still protecting Included Health through the right controls, routing, and governance.
This role will separate strategic sourcing and contract strategy from day-to-day purchasing administration, while also providing oversight and support for the accounts payable function. The leader will partner closely with Finance, Accounting/AP, Legal, IT/Security, and business owners, oversee the teammate supporting procurement operations, and help the AP team solve issues, improve coordination across the organization, and remove friction in the invoice-to-pay process.
The right person is highly organized, strategic, and comfortable moving between executive-level negotiations and hands-on process improvement. They will be expected to reduce fire drills, improve SLA adherence, bring visibility to renewals and spend, improve AP responsiveness, and lead Workday process automation that reduces the administrative effort required to process invoices and purchasing activity.
Responsibilities:
Build and implement a best-practice procurement process that improves speed, flexibility, and clarity for the business while maintaining strong controls for Included Health.
Lead sourcing strategy, vendor negotiations, commercial terms, redlines, and stakeholder coordination for strategic and high-value deals; serve as the commercial lead for larger transactions and ensure the right approval path is followed.
Establish a proactive renewal and vendor strategy motion, including contract strategy forums, category reviews, renewal calendars, and earlier engagement with business owners before contracts become urgent.
Separate strategic contract decisions from tactical PO funding and administrative review so the company has the right forum for each type of decision.
Oversee the procurement teammate and the day-to-day logistics of procurement tickets, Jira workflow, PO issuance, change orders, renewal follow-up, and communication with business stakeholders to keep work moving through each stage.
Provide oversight and support for the accounts payable function, helping the AP team resolve issues, remove blockers, and create smoother coordination between AP and the broader business.
Lead Workday process automation initiatives to reduce manual effort in invoice processing and purchasing workflows.
Bring visibility to spend, renewals, and contract status so the business can make better decisions earlier.
Partner with Finance, Legal, IT/Security, and business owners to ensure procurement and AP processes are well-integrated and supported across the organization.