Chief Operating Officer at HR-EX Consulting

HR-EX Consulting provides affordable HR services and advisory to micro, small and medium enterprises. In short, we provide HR services to small businesses at a fraction of the cost of hiring a full-time staff. Perhaps you are a small business owner in a fast-growing business with a need to free up time to focus on growing your business? Understanding that small businesses are the growth engine of any economy, we at HR-EX really, really care about small businesses and are passionate about seeing them grow. Our client in the automobile and logistics industry is seeking an experienced Chief Operating Officer (COO) to lead and oversee the organisation\'s operational activities.

The successful candidate will be responsible for translating business strategies into actionable plans that drive performance, growth, and operational excellence. The role will also involve implementing organisation-wide goals, overseeing business operations, and ensuring the successful execution of annual operating plans.

Key Responsibilities

Oversees the day-to-day operations of the business and ensures a seamless synchronization of business operations in all locations, including operational activities within Company-managed service centers 
Institutes process improvement initiatives aimed at ensuring operational efficiency and profitability across the Company\'s line of business 
Aggressively manages capital investment and expenses in order to ensure that the company achieves investor targets relative to growth and profitability 
Oversees specific projects as directed by the Managing Director and ensures best operational practice, planning and resource allocation across the business 
Ensures effective internal and external communication to promote a sound understanding of client, staff and other stakeholders’ needs and expectations and to use this information to develop appropriate service and management responses 
Translates the business strategy into actionable operational goals for performance and growth of the business and also engages heads of departments to discuss and resolve operational challenges from time to time 
Oversees the implementation of policies, objectives and activities of the business in a bid to maximize returns on investments and to increase productivity 
Ensures the continued financial viability of the business through sound fiscal management 
Supports the Managing Director in providing strategic leadership in the pursuit of corporate objectives and oversees corporate planning, budgeting and effective implementation of policy decisions at both strategic and operational levels. 
Takes the lead in strategizing business operations/projects and directing the activities of the business to ensure achievement of both long and short-term business objectives. 
Develops key business relationships with existing and new clientele.
Develops and implements the business model to position the business as the customer’s clear choice provider. 
Performs comprehensive evaluation to determine market potential based on regulatory, financial, and go-to-market factors; creates the roadmap, garners executive support, and integrates new market initiatives into the company’s operating plan 
Provides valuable analysis and insightful reviews of the business results and market dynamics; review of value drivers and performance reports in relation to business plans/targets. 

Key Requirements

BSC with relevant postgraduate business qualification (MBA or equivalent tertiary qualification) 
Minimum of 12 to 15 years’ experience with the last five years in a strategic management role 
Possession of Project Management certification (PRINCE2, PMI etc.) 
Membership of a recognised professional body. 
In-depth knowledge of different business functions such as HR, Finance, Sales, etc. 
Industry experience in the automobile business is an added advantage 
A track record of financial success and effective accountability in complex and high-profile business contexts. 
A track record of growing a strong corporate performance culture – establishing an innovative and effective performance and service quality evaluation. 
A strong track record of implementing operational strategies at the executive level 
Exceptional Leadership capabilities 
Strong Project Management skills 
Excellent organizational skills with the ability to take decisive decisions amidst competing priorities