Office Operations Officer at a Reputable Company – Office Operations Officer

Our organization is seeking a dependable, highly organized, and detail-oriented Office Operations Officer to serve as a hands-on  central coordination point for office administration, facilities management, operational support activities, documentation management, and basic finance and IT support functions. 

This position is not intended for software developers, IT engineers, or purely technical professionals.

KEY RESPONSIBILITIES

Office Administration

Coordinate daily administrative activities and office operations
Maintain organized records, files, registers, and documentation systems
Support scheduling, meetings, correspondence, and internal communications
Monitor administrative compliance with company policies and procedures

Operations Support

Track assignments, deadlines, approvals, and action items
Follow up on outstanding tasks and provide progress updates
Assist management with operational coordination and reporting activities
Support implementation of organizational processes and controls

Finance & Procurement Support

Provide administrative support for payment processing and expense documentation
Assist with invoice tracking, vendor documentation, and procurement records
Support preparation and filing of financial and operational documents
Maintain accurate records of requests, approvals, and supporting documentation

Facilities & Asset Coordination

Monitor office facilities, utilities, equipment, and maintenance needs
Coordinate repairs, service providers, and facility-related activities
Maintain inventory and asset records
Ensure office resources and workspaces remain functional and organized

IT & Systems Support Coordination

Serve as first point of contact for routine office technology issues
Coordinate with external IT vendors and service providers when required
Maintain records of company equipment and user access assignments
Support implementation of administrative technology systems and processes

PERFORMANCE INDICATORS

Administrative tasks completed accurately and on schedule
Timely follow-up and closure of assigned action items
Quality and completeness of documentation and records
Responsiveness to operational and facility issues
Accuracy of finance and procurement support records
Timeliness of weekly operational updates and reports
Overall office efficiency and support effectiveness

QUALIFICATIONS & EXPERIENCE

Bachelor's degree or equivalent professional experience
master's degree will be an advantage
Minimum of 5 years' experience in administration, operations, office management, or business support functions
Strong proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook
Excellent organizational, planning, and record-keeping skills
Strong written and verbal communication abilities
Ability to manage multiple priorities and meet deadlines
Demonstrated attention to detail and accuracy

PERSONAL ATTRIBUTES

Professional, trustworthy, and discreet
Strong sense of responsibility and accountability
Excellent follow-up and task-completion discipline
Respect for organizational procedures and reporting lines
Solution-oriented and proactive mindset
Able to work independently with minimal supervision